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Phoenix, Arizona

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Today

Job Title: Contact Center Engineer Location: Phoenix, AZ Duration: Temp - 11 months Pay Range: $75/hr Job ID: 371669 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relati

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Contract

$70 - $75 per hour

Genesys Contact Center engineer l Cloud certified

Remote

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Today

Genesys Contact Center Cloud Certified Engineer Remote | Mon Fri, 8:00 AM 5:00 PM ET We are seeking a Genesys Contact Center Cloud Certified Engineer to support a enterprise Unified Communications / Contact Center (UC/CC) environment in a key functional engineering capacity. This role focuses on platform design, API integrations, and enterprise contact center architecture support. Required Qualifications Active Genesys Contact Center Cloud CertificationStrong hands-on experience with Genesys AP

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Contract

Depends on Experience

LiveVox / NICE Contact Center Developer

Remote

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5d ago

Job Summary We are looking for an experienced LiveVox / NICE Contact Center Developer to design, develop, and support contact center solutions. The ideal candidate should have strong hands-on experience with LiveVox and NICE InContact platforms, including scripting, dialer configuration, and contact center integrations. The role involves working closely with cross-functional teams to build scalable and efficient contact center workflows and integrations. Primary Skills LiveVox Development NI

Contract, Third Party

Depends on Experience

Senior Salesforce Service Cloud Engineer (Contact Center & Omni-Channel)

Remote

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7d ago

Job Description: 6+ years of Salesforce development experience in enterprise or largescale environments.Proven ability to work independently as a selfdriven contributor.Apex (classes, triggers, batch/scheduled processing)Lightning Web Components (LWC)Salesforce APIs, REST/SOAP, integration patterns, Platform EventsVisualforce, SOQL/SOSL, bulk data operationsHandson experience with data migration, ETL processes, CRM transitions, and data modeling.Experience with Git, CI/CD pipelines, and DevOps

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Full-time, Third Party

Depends on Experience

Artificial Intelligence (AI) Developer – Dynamics Contact Center Solutions

Remote

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5d ago

Job Title: Artificial Intelligence (AI) Developer Dynamics Contact CenterLocation: Hybrid (Mostly Remote 1 week/month travel to Middletown, PA)Duration: Long Term Job Description:We are seeking an experienced AI Developer to design and implement intelligent automation solutions for Dynamics Contact Center environments. The role involves developing AI-powered voice bots, chatbots, NLP models, and intelligent routing to enhance customer engagement across omnichannel support platforms. Key Respon

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Full-time

Depends on Experience

Genesys Cloud Contact Center Tier III engineer

Remote

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Today

We are hiring for Genesys Cloud Tier engineer position. If you are interested please apply with your recent resume.Genesys Cloud Tier engineer 1 year+ contract Location: Remote The consultant should possess extensive Genesys Cloud and Contact Center consulting experience and be able to deliver the technical delivery. The consultant will work closely with customers and partners during all stages of the project lifecycle. The consultant will provide platform configuration guidance and best pra

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Depends on Experience

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