OverviewWho we areCollaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.
An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Who we areAn important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, 'job flexibility benefits' [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.Who We're Looking For Toyota Financial Services (TFS) is looking for highly motivated
Managers for various open roles across our Analytics group that will lead teams of analysts that will directly report to them and whose purpose is to find actionable analytical insights, to effectively tell the story supported by data, and ultimately to provide tangible business value by leveraging data and business knowledge to influence data-driven business decisions. This role exists to help our organization solve its largest business questions and issues, improve customer experience, and increase profitability through data-driven methods.
Find out more about our various analytics teams here: Analytics @ TFS (toyota.com)
This position is based at the Toyota Headquarters in Plano, TX with an expectation to be onsite 2-3 days per week.
The following Analytics teams currently have Manager openings, and applying to this job posting will put you in consideration for all Manager openings in Analytics:Loss Mitigation Analytics- The Loss Mitigation Analytics team's purpose is to help reduce charge off losses and delinquencies in our auto loan portfolio through data-driven actionable insights and recommendations
- This team analyzes effectiveness and efficiency of collections treatment strategies and identifies the drivers of credit losses by looking at customer behavior, customer segmentation, market conditions, strategies, processes, etc.
- In addition to the general requirements listed below in the What You Bring section, this specific manager role is ideal for someone with previous experience in collections/loss mitigation analytics and has proficiency in both SQL and Python.
What you'll be doing - Begin leading analytical initiatives asked for by the business as well as ones created organically and proactively via data exploration
- Along with leadership, develop Analysts by guiding their data consuming skills, data interpretation and analysis skills, and data storytelling skills (Powerpoint, Tableau/Looker, verbal, written)
- With leadership support, begin influencing executives with recommended actions based on your team's insights by effectively telling the story that is supported by data through presentations (Powerpoint), data visualizations (Tableau, Power BI), and clear and concise verbal and written communications skills
- Work closely with various business leaders and stakeholders to uncover their business needs and the true questions that the company is trying to answer
- Use coding skills to get the data needed for your team's analyses
- Apply your arsenal of creative problem-solving and quantitative analytical skills, including statistical methods, to connect the dots and find the insight buried in the data
- Assess the quantitative and qualitative impacts of possible actions based on discovered insights, taking into consideration our customers, our employees, and our company
- Build relationships with key stakeholders across Toyota such as Sales, Marketing, Servicing, Insurance, Risk, Technology, Legal/Compliance, Finance, Treasury, Commercial Lending, etc.
- Become a subject matter expert for one or more business areas and their strategies, processes, policies, etc to have a holistic approach to analysis and insight generation
- Guide, mentor, and train analysts on best practices for analysis and data story-telling
- Organically and proactively find insights through data exploration and business knowledge even without stakeholders explicitly asking for it
- Utilize strong verbal and written communication skills.
What you bring - Bachelor's degree (or higher) in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related field / STEM degree.
- 5+ years of equivalent and relevant work experience
- Prior experience leading analytical teams or leading large initiatives with indirect leadership to other Analysts
- Experience developing, training and motivating team of Analysts
- SQL skills (certain Analytics teams also use Python). Coding testing will be conducted in the interview process.
- Experience using creative and quantitative problem-solving skills
- Experience proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences.
- Basic statistics knowledge
Added bonus if you have - MBA or Master's degree in an analytical field.
- Proven experience leading large-scale infrastructure, modeling and/or analytics projects
- Auto Financing, Consumer Lending and/or Financial Services experience
What we'll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Referral services related to prenatal services, adoption, childcare, schools and more
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
- Relocation assistance (if applicable)
Belonging at ToyotaOur success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to
Belonging at ToyotaOur success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to
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