Job DescriptionThis is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking - Connected Commerce Tech - Ultimate Rewards team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities - Provides guidance to immediate team of software engineers on daily tasks and activities
- Sets the overall guidance and expectations for team output, practices, collaboration and mentors engineers and partner with application teams to drive best practices across reliability, performance, risk, cybersecurity, and legal/compliance requirements
- Work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally
- Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.
- Develops using Test Driven Development and is familiar with working in a Continual Integration environment on a shared code base.
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Develops secure high-quality production code, and reviews and debugs code written by others
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
- Applies technical experience will allow you to take the lead on feature design and development, as well as allowing you to identify new features and help form the strategy and direction of the program.
- Prototype and deliver AI-enabled/agentic workflows (e.g., tool-using agents, orchestration patterns, evaluation and guardrails) and translate stakeholder needs into technical designs
Required qualifications, capabilities, and skills - Formal training or certification on software engineering* concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience
- Experience managing technologyist and leading technology projects
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Advanced in one or more programming language(s) (e.g. UI technology stack - React JS, CSS/HTML, JAVA, Spring Framework, AWS Cloud only, etc.)
- Proficient in all aspects of the Software Development Life Cycle
- In-depth knowledge of the financial services industry and their IT systems
- Practical AWS experience (e.g., proficiency with AWS services - EKS, ECS, PostgreSQL, Lambda, S3, etc.)
- Demonstrate proficiency in application, data, and infrastructure architecture disciplines
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations with ability to coach engineers on compliant and effective usage.
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Preferred qualifications, capabilities, and skills - Practical cloud native experience with AWS Certification
- Strong soft skills, including presentation, negotiation, mentoring, and stakeholder management
- Strong problem-solving, analytical, and communication skills
- Ability to drive broader impact by sharing and contributing best practices
- Experience in the banking domain.AWS certification
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.
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