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Help Desk Engineer I

SAIC

Princeton, New Jersey • Today

Full-time

USD 40,000.00 per year

Help Desk Manager

TECHProjects

Hybrid in Trenton, New Jersey • 14d ago

Easy Apply

Contract, Third Party

Depends on Experience

Help Desk Analyst :: Trenton NJ

Strategic Technology Institute Inc

Trenton, New Jersey • Today

Full-time

Help Desk Analyst - Trenton, NJ

Strategic Technology Institute Inc

Trenton, New Jersey • Today

Full-time

Helpdesk Analyst

SpikeIT Global Solutions

Trenton, New Jersey • Today

Full-time

Help Desk/Desktop Support Analyst

Robert Half

Bridgewater, New Jersey • Today

Easy Apply

Contract

USD 39.59 - 45.84 per hour

Help Desk/Desktop Support Analyst

Robert Half

New Jersey • Today

Easy Apply

Contract

USD 17.10 - 19.80 per hour

Help Desk/Desktop Support Analyst

Robert Half

Bridgewater, New Jersey • Today

Easy Apply

Contract

USD 31.66 - 36.66 per hour

Oracle HCM Help Desk Functional Consultant (Case Management)

StarTechs Inc.

Remote • 3d ago

Easy Apply

Contract, Third Party

Depends on Experience

Prism Trainer/Help Desk Specialist

Verdantas

Remote or District of Columbia • Today

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Specialist – Application Support

Arch Systems, LLC

Remote • 14d ago

Easy Apply

Full-time

63000 - 70000

Technical Helpdesk & Network Remote Support Agent II

Computer Task Group, Inc

Remote • Today

Full-time

USD 22.14 per hour

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Swingtech

Remote or Maryland • Today

Full-time

Compensation information provided in the description

Help Desk/Desktop Support Analyst

Robert Half

Remote or Raleigh, North Carolina • Today

Easy Apply

Contract

USD 17.41 - 20.16 per hour

Tier 2 Helpdesk Analyst

CACI International, Inc.

Remote • Today

Full-time

USD 63,300.00 - 129,700.00 per year

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Navigant Consulting

Remote • Today

Full-time

USD 70,000.00 - 116,000.00 per year

Helpdesk Team Manager

Synergy Business Innovation & Solutions Inc

Remote • Today

Full-time

USD 100,000.00 - 110,000.00 per year

Senior SAP ECP Help Desk Analyst

AspireIT Solutions

Remote • 3d ago

Easy Apply

Third Party, Contract

$55 - $60

SAIC

Job Details

Skills

Management
High Performance Computing
Network
Communication
Computer Networking
Scripting
HPC
Help Desk
Printing
Logistics
Computer Hardware
Laptop
Servers
Printers
Security Clearance
Microsoft Windows
Linux
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2618859

Location: Princeton, NJ, US

Date Posted: 2026-11-05

Category: Information Technology

Subcategory: Computer Operator

Schedule: Full-Time

Shift: Rotating

Travel: No

Minimum Clearance Required: Public_Trust

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

Description

SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, NJ. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous environment. Activities will include the monitoring of batch compute jobs, network performance, and facility infrastructure. The candidate will be working with highly technical climate scientists and must have great communication skills to respond to user requests in a user-friendly and professional manner.

Duties and Responsibilities:

Under the guidance of professional staff, troubleshooting computer hardware problems, analyzing production job performance issues, and proactively monitoring performance of the Laboratories networking environment to identify and coordinate resolution of problems.
Monitor all health of local and remote systems within the High-Performance Program.
Answer Help Desk requests at a Tier I Level, providing adequate triage and follow-up.
Develop and maintain scripts for operation use.
Escalate HPC issues to system and vendor staff.
Troubleshoot user issues, responding to Help Desk tickets, keeping users informed of resolution progression.
System deployments and routine maintenance such as patching, updates.
Triage and investigate tickets for users as they come in.
Perform operations level technical tasks i.e. reset passwords, resolve printing/scanning issues, peripheral hardware issues.
Perform operations logistics such as building checks, package logging, visitor processing, answer phone calls.
Unpack and relocate computer hardware to include laptops, desktops, servers, monitors and printers.
Taking on non-interference projects.

Qualifications

Qualifications

High School Diploma with 3+ years of experience.
ship required with the ability to obtain and maintain a Public Trust clearance.
Experience working directly with general Information Technology.
Experience working with Windows, Linux, and/or Mac Systems.
All candidates MUST be able to perform 12-hour shift work including overnight, weekend work, and OT, as scheduled or as necessary. This position will alternate with approximately 12 hour shifts, 3 days during the first week of a period and 4 days the second week of the period for a total of 80 hours per period.
Candidate must be capable of lifting up to 50lbs unassisted.

Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2618859
Posted 1 hour ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Fitment

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Job ID: 2617448 Location: Remote Work, VA, US Date Posted: 2026-09-30 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC has a job opening for a Technical Services/NOC Supervisor to lead a team that provides advanced technical support to Team Supervisors, Network technician

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SAIC

Job Details

Skills

Management
High Performance Computing
Network
Communication
Computer Networking
Scripting
HPC
Help Desk
Printing
Logistics
Computer Hardware
Laptop
Servers
Printers
Security Clearance
Microsoft Windows
Linux
Information Technology
Systems Engineering
FOCUS

Summary

Under the guidance of professional staff, troubleshooting computer hardware problems, analyzing production job performance issues, and proactively monitoring performance of the Laboratories networking environment to identify and coordinate resolution of problems.
Monitor all health of local and remote systems within the High-Performance Program.
Answer Help Desk requests at a Tier I Level, providing adequate triage and follow-up.
Develop and maintain scripts for operation use.
Escalate HPC issues to system and vendor staff.
Troubleshoot user issues, responding to Help Desk tickets, keeping users informed of resolution progression.
System deployments and routine maintenance such as patching, updates.
Triage and investigate tickets for users as they come in.
Perform operations level technical tasks i.e. reset passwords, resolve printing/scanning issues, peripheral hardware issues.
Perform operations logistics such as building checks, package logging, visitor processing, answer phone calls.
Unpack and relocate computer hardware to include laptops, desktops, servers, monitors and printers.
Taking on non-interference projects.

Qualifications

Qualifications

High School Diploma with 3+ years of experience.
ship required with the ability to obtain and maintain a Public Trust clearance.
Experience working directly with general Information Technology.
Experience working with Windows, Linux, and/or Mac Systems.
All candidates MUST be able to perform 12-hour shift work including overnight, weekend work, and OT, as scheduled or as necessary. This position will alternate with approximately 12 hour shifts, 3 days during the first week of a period and 4 days the second week of the period for a total of 80 hours per period.
Candidate must be capable of lifting up to 50lbs unassisted.

Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2618859
Posted 1 hour ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Facilities Project Manager

Princeton, New Jersey

•

Today

Full-time

USD 120,001.00 - 160,000.00 per year

Sr Systems Engineer- Production Support

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USD 80,001.00 - 120,000.00 per year

Sr Systems Engineer- Production Support

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Network Operations Center Technical Services Supervisor

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