Description
We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency.
Responsibilities:
White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.
Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.
Manage service desk ticket queues, document issue details, and track requests through completion.
Support user account access and permissions by performing routine Active Directory tasks.
Experience with Intune MDM is essential
Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.
Install, configure, and maintain desktop devices and related software to ensure reliable performance.
Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.
Requirements
Experience in a help desk or desktop support role providing direct end-user assistance.
Working knowledge of Active Directory for basic account administration and access support.
Hands-on experience supporting Microsoft Windows, including Windows 10 environments.
Ability to perform basic troubleshooting across desktop, software, and user access issues.
Familiarity with managing and updating service desk tickets accurately and efficiently.
Strong communication skills with the ability to provide clear and detail-oriented technical support.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02720-0013525289
- Posted 2 hours ago