Remote or Fremont, California
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Today
Title: SAP BRIM Support Lead / Project Manager Experience Level: 8-12+ years (minimum 4+ years in SAP BRIM environments, 3+ years in a Lead/PM role) Workstream: Order-to-Cash (OTC) / Lead-to-Cash (L2C) monetization support Key Responsibilities 1. Support Operations & SLA Governance Lead day-to-day operations for Level 2 and Level 3 production support across the entire SAP BRIM suite. Own and report operational KPIs: mean time to acknowledge (MTTA), mean time to resolve (MTTR), SLA compliance (>9
Contract
USD65.0/HOURLY - USD72.0/HOURLY
