
Chandra Technologies, Inc.
Raleigh, North Carolina • Today
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Contract, Third Party
Depends on Experience
24 results (5 new)

Chandra Technologies, Inc.
Raleigh, North Carolina • Today
Easy Apply
Contract, Third Party
Depends on Experience








Yoh - A Day & Zimmerman Company
Remote or Tempe, Arizona • Today
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Full-time
Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more



NovaLink Solutions
Hybrid in Raleigh, North Carolina • 2d ago
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Contract, Third Party
Depends on Experience


Dew Softech Inc
Remote or Trenton, New Jersey • Today
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Full-time, Part-time, Third Party, Contract


Job Description:
***Crop to Crop resumes are accepted
Location Requirement: **The candidate will be required to work onsite in the Century Center, Raleigh NC local area.
The candidate will be able to expense for any required travel.
The NCDIT-Transportation is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.
Project Management -
Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.
Develop and maintain appropriate documentation for all responsible areas -
This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.
System Security -
It is the responsibility of all Technical Services Staff to be aware of NCDOT and NCDIT security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.
Required Skills:
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. |
Installing and imaging new computers and loading of appropriate software for customers. |
Installing local and network printers and other peripherals and configuration of same. |
Migrating data and user profiles. |
Documenting process and procedures related to technical field support activities. |
Demonstrates knowledge and a working experience with ServiceNow call tracking system. |
Comfortable with traveling for the role. |
🔢 Crunching numbers...
Raleigh, North Carolina
•
Today
Job ID: NC-809207 Onsite/Local Desktop Support Engineer (travel/15+) with hardware/software/peripherals/networking, imaging, data/user profiles migration, ServiceNow experience Location: Raleigh NC (NCDOT)Duration: 12 Months**The candidate will be required to work onsite in the Century Center, Raleigh NC local area.The candidate will be able to expense for any required travel. Skills: Skilled in different types of computer hardware, software, peripherals and components, networking protocols and
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Contract, Third Party
Depends on Experience
Raleigh, North Carolina
•
Today
HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring. Title: Desktop Support Specialis
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Contract
$38 - $40
Raleigh, North Carolina
•
Today
Title : NCDOT- Specialist- Expert (809207) Location : Raleigh,NC Duration : 12 + Months Job Type : C Description : This request is for a Desktop Support Specialist based at Century Center, Raleigh NC to help support the high number of Service Desk and customer requests in the Raleigh, Garner & statewide areas. Day-to-day responsibilities. ** Travel Required** **The candidate will be required to work onsite in the Century Center, Raleigh NC local area. The candidate will be able to expense for
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Contract
Depends on Experience
Hybrid in Raleigh, North Carolina
•
2d ago
seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT s standard desktop applications to 10,000+ computer users. Provides an underst
Easy Apply
Contract, Third Party
Depends on Experience