Job Title: EDI Support Specialist_NXP Special Orders
Location: Raleigh, NC (Locals only)
6 Months+
Must have Sterling Integrator experience in AS2, SFTP, & VAN setup and troubleshooting
Must have expert understanding in retail EDI documents including 850, 855, 860, 856, 810, & 846
Must have excellent communication, organization, and status tracking skills
SUMMARY
The EDI Support Specialist is responsible for supporting the full vendor EDI onboarding lifecycle for Advance Auto Parts, including vendor outreach, providing guidance regarding EDI requirements, document setup, testing coordination, validation, production readiness, and post-implementation follow-up. The role works closely with internal business and technology teams, as well as vendors and their EDI service providers to ensure accurate and timely electronic communication of purchase orders, PO acknowledgments, advance ship notices, invoices, inventory availability, and other business transaction data.
A critical function of this position is to build strong cross-functional and collaborative relationships with vendors and internal partners to understand onboarding requirements, resolve data and testing issues, and drive vendors through each phase of the process. Sterling Integrator EDI connection setup and testing experience is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Manage the full EDI vendor onboarding process from initial contact through production implementation and post-go-live stabilization
· Contact vendors and provide guidance regarding EDI requirements, onboarding expectations, testing timelines, and required follow-up actions
· Track vendor onboarding progress, maintain accurate status reporting, and proactively follow up on open tasks, delays, and outstanding validation items
· Escalate vendor issues as appropriate to ensure onboarding milestones and business commitments are met
· Validate EDI 846 inventory files for accuracy, completeness, mapping compliance, and alignment with Advance Auto Parts inventory availability requirements
· Identify trends in EDI onboarding process feedback and make recommendations for permanent solutions
· Data entry, export, reporting, and analysis across multiple systems
· Develop and maintain process documentation and training materials
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Minimum 3 years’ experience with retail EDI documents and vendor onboarding, including 850, 855, 860, 856, 810, and 846 inventory files
· Advanced Excel skills
· Ability to read, create, and interpret ANSI X12 EDI specifications
· Minimum 3 years Sterling Integrator EDI AS2, SFTP, and VAN connection setup experience
· Experience using Sterling Integrator to drop files in QA environments and validate resulting output files for accuracy and expected processing results
· Experience coordinating vendor testing, validating EDI transaction data, tracking onboarding status, and escalating issues to appropriate internal or vendor contacts
· Ability to speak effectively before groups of vendors and/or team members
· Must demonstrate good organizational and follow-up skills and work independently with minimal supervision, including ability to balance multiple tasks simultaneously
· Ability to operate in a complex, rapidly changing environment while adhering to tight schedules
EDUCATION and/or EXPERIENCE
3+ years retail EDI support and vendor onboarding experience, including coordination of EDI document testing, issue resolution, validation of EDI 846 inventory files, and Sterling Integrator experience dropping files in QA and validating output
ABOUT US
Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data.
With an effort to enable our customers the ability to solve biggest problems within their organization.We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.
OUR MISSION
Customer Focus: We listen carefully to the needs of our clients so that we know what’s important for their business and can design a customized solution for their business.
Innovation: As a firm, we believe in constantly upgrading ourselves and improving our solutions to adapt to the changing landscape of technology.
Accountability and Ethics: We believe in taking our commitments as seriously as our customers and living up to them while building trust for a long term business relationship.
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