Job Purpose
In the fast-paced, quickly-evolving Healthcare industry, responsive, agile, reliable, and scalable technology is key to achieving Client’s business objectives. As we continue to transform our business and technology capability, Client will adopt and scale new technologies to improve our responsiveness to our members, while at the same time driving operational efficiency. Intelligent Automation, the intersection of RPA (Robotics Process Automation) with advanced analytics/AI, presents a unique opportunity to enhance our business capabilities. The IPAL (Intelligent Process Automation Lab) is building a team of experts charged with scaling our delivery capability and helping to shape/drive automation opportunities.
This position is responsible for assisting the IPAL Lead in business interactions / relationship management, demand consolidation and prioritization, and portfolio strategy / roadmap. Responsibilities include automation use case and POD expansion throughout the organization and ensuring the program adheres to industry best discovery practices, establishes discovery COE, and governs prioritization of high-impact use cases.
Required Job Qualifications
Bachelor Degree and 5 years Information Technology, business analysis specific experience OR Technical Certification and/or College Courses and 7 year Information Technology, business analysis specific experience OR 9 years Information Technology, business analysis specific experience.
2 years’ experience leading projects.
Knowledge of system architecture and application portfolio.
Knowledge of requirements management and/or prototyping (ALM, Jira, RallyDev, Balsamiq, iRise).
Ability to simplify & standardize complex concepts and/or processes.
Business acumen.
Project management skills.
Requirements definition and management.
SDLC, Iterative, Agile, OWF, and/or Scrum development.
Problem solving and/or analytical thinking.
Possess ability to manage workload, and manage multiple priorities as applicable.
Written and verbal communications.
Preferred Job Qualifications
Bachelor Degree in Computer Science, Business Administration, or Information Technology.
Business process management and modeling.
BA Certification.
Experience working in Healthcare industry.
Experience in Intelligent Automation, including RPA, Generative AI and Agentic AI (UiPath or other platforms).
Excellent inter-personal communication skills, communicating with Business process owners and leadership.
Business Analysis expertise on an RPA platform (UiPath or other).
4+ years’ experience with Automation (RPA ideal) with 6+ years of overall experience.
Experience working with RPA Process Definition Documents (PDD) ensuring Process Understanding goals like as-is path and bot-path.
Ability to multi-task and support development teams to ensure timely software development deliverables.
Certification: UiPath Business Analysis Fundamentals
