Job Title: Computer Systems Analysts
Location: Falls Church, VA
Employer: 4Consulting, Inc
Position Type: Full Time
Worksite: Remote
Position Summary
4Consulting, Inc is seeking a qualified Computer Systems Analysts to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the client’s project requirements and company delivery standards.
Essential Duties and Responsibilities
The candidate will be responsible for:
Coordinate the change management lifecycle, including request intake, assessment, approval, scheduling, implementation, validation, and closure.
Maintain and update ServiceNow records, ensuring accurate documentation, appropriate record relationships, workflow tracking, and required approvals.
Support Change Control Board (CCB) meetings by preparing documentation, recording decisions, tracking action items, and following up on outstanding approvals.
Monitor change activities, maintain audit-ready records, prepare operational reports, identify process gaps, and coordinate with stakeholders to resolve issues and implementation risks.
Minimum Qualifications
The position requires:
Education:
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent combination of education and experience.
Experience:
2–5 years of relevant experience in change management, configuration management, IT service management, release coordination, or related technology operations, with hands-on ServiceNow experience, change lifecycle coordination, documentation, workflow tracking, and stakeholder communication.
Technical Skills:
ServiceNow, Change Management, Configuration Management, Incident Management, IT Service Management, Requested Item Records, CMDB, Release Management, Microsoft Office, Reporting and Documentation
Business / Domain Skills:
Experience supporting enterprise technology operations, application maintenance, system enhancements, and production change activities.
Experience coordinating business and technical stakeholders, managing operational dependencies, and supporting change approvals and implementation readiness.
Experience maintaining process documentation, audit trails, compliance records, and operational reporting in structured enterprise environments.
Experience managing change requests, configuration updates, implementation validation, and post-implementation reviews to support business continuity and operational efficiency.
Communication:
Ability to communicate with technical and business stakeholders.
Documentation:
Ability to prepare project documentation, status updates, and deliverables.
Work Authorization:
Must be legally authorized to work in the United States. Sponsorship may be considered where permitted by company policy and project requirements.
Certification Required
None
Travel Required
None
Supervisory Role
No
Preferred Qualifications
Experience supporting large-scale enterprise technology environments or application modernization initiatives.
Familiarity with ITIL, governance processes, audit requirements, information security, and configuration control practices.
Experience with ServiceNow reporting, dashboards, CMDB relationships, release coordination, and process improvement activities.
Equal Employment Opportunity Statement
4Consulting, Inc is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, citizenship status, immigration status where protected by law, or any other legally protected status. All candidates will be evaluated based on job-related qualifications, experience, skills, availability, and ability to perform the essential duties of the position.
