Search Jobs | Dice.com

239 results (24 new)

Group by company

IT Service Delivery Manager - Manufacturing Operations Support

Cinter Career

Greensboro, North Carolina • Today

Full-time

IT Service Delivery Manager

Robert Half

Grand Blanc, Michigan • Today

Easy Apply

Full-time

USD 57.00 - 66.00 per hour

IT Service Delivery Manager

CDI Engineering Services

Beaumont, Texas • Today

Full-time

IT Service Delivery Manager

City of New York

New York, New York • Today

Full-time

USD 125,000.00 - 150,000.00 per year

IT Service Delivery Manager

Auria Solutions USA, Inc

Reston, Virginia • Today

Full-time

USD 110,000.00 - 145,000.00 per year

IT Service Delivery Manager Sr

Huntington Bank

Farmers Branch, Texas • Today

Full-time

IT Service Delivery Manager - Manufacturing Operations Support

Rapport IT

Remote • 25d ago

Easy Apply

Full-time

$120,000 - $140,000

Service Delivery Manager IT Security Operations - Firewall, Security Tools and Vulnerability Response

Trinity Health

Livonia, Michigan • Today

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

GuidePoint Security

Remote • Yesterday

Full-time

IT Project Manager / Service Delivery Manager (SDM)

Perrygo Consulting Group, LLC

Lexington Park, Maryland • Today

Full-time

USD 70,000.00 - 90,000.00 per year

Service Delivery Manager / IT Project Manager

Perrygo Consulting Group, LLC

Lexington Park, Maryland • Today

Full-time

USD 75,000.00 - 90,000.00 per year

IT Support Operations Manager

University of Georgia

Athens, Georgia • Today

Full-time

USD 68,000.00 - 73,000.00 per year

IT Manufacturing Relationship Manager

Element Solutions

Fremont, California • Today

Full-time

USD 128,636.00 - 192,954.00 per year

IT Service Delivery Program Manager

ZT Systems

Secaucus, New Jersey • Today

Full-time

USD 123,250.00 - 150,000.00 per year

Director of IT Service Delivery

Endurance IT Services

Hampton, Virginia • Today

Full-time

USD 90.00 per hour

IT Operations Manager

Glanbia Performance Nutrition

Downers Grove, Illinois • Today

Full-time

USD 190,000.00 per year

Project Management Service Delivery Mgr.

AgreeYa Solutions

Phoenix, Arizona • 4d ago

Easy Apply

Contract

100,000 - 110,000

Senior Director IT Operations & Service

Dyno Nobel Inc

Salt Lake City, Utah • Today

Full-time

Pending TSA Field IT Operations & Customer Support Opportunities

SAIC

Dulles, Virginia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Pending TSA Field IT Operations & Customer Support Opportunities

SAIC

Springfield, Virginia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Manufacturing IT Support Engineer

HTC Global Services

Dearborn, Michigan • Today

Full-time

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Director of IT Operations & Engineering - MSP

Leapfrog Services, Inc.

Atlanta, Georgia • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Job Details

Skills

Japanese
Design Of Experiments
Project Management
Performance Management
Preventive Maintenance
English
Manufacturing Operations
Performance Metrics
Incident Management
Executive Communications
Reliability Engineering
User Experience
Regulatory Compliance
Mentorship
Collaboration
Accountability
Quality Management
Production Planning
Process Optimization
Leadership
Stakeholder Management
Root Cause Analysis
Conflict Resolution
Problem Solving
Presentations
Continuous Improvement
Kaizen
FOCUS
Operational Excellence
Computer Science
Computer Engineering
Mechanical Engineering
Electrical Engineering
IT Operations
IT Service Management
Manufacturing
MOM
Manufacturing Operations Management
MES
Siemens
Technical Support
Release Management
Microsoft Office
Application Lifecycle Management
DevOps
Analytical Skill
Communication
Customer Service
Management

Japanese
Design Of Experiments
Project Management
Performance Management
Preventive Maintenance
English
Manufacturing Operations
Performance Metrics
Incident Management
Executive Communications
Reliability Engineering
User Experience
Regulatory Compliance
Mentorship
Collaboration
Accountability
Quality Management
Production Planning
Process Optimization
Leadership
Stakeholder Management
Root Cause Analysis
Conflict Resolution
Problem Solving
Presentations
Continuous Improvement
Kaizen
FOCUS
Operational Excellence
Computer Science
Computer Engineering
Mechanical Engineering
Electrical Engineering
IT Operations
IT Service Management
Manufacturing
MOM
Manufacturing Operations Management
MES
Siemens
Technical Support
Release Management
Microsoft Office
Application Lifecycle Management
DevOps
Analytical Skill
Communication
Customer Service
Management

Summary

Job Details

Job Title: IT Service Delivery Manager - Manufacturing Operations Support
Client: Japanese Company
Working Location: Greensboro, North Carolina
Working Style: Onsite
Employment Type: Contract-to-Hire (No C2C)
Salary: DOE
Benefit: Available upon conversion to full-time (Contract-to-Hire)
Visa Support: No
Working Hours: Monday - Friday, 8:00 AM - 5:00 PM (Occasional evening/weekend work as needed)
Language: English

Key Responsibilities

Lead IT service delivery for manufacturing operations, supporting Siemens Opcenter (MOM/MES) applications.
Serve as the primary IT contact for plant operations, aligning IT services with production schedules and business SLAs.
Manage incident, problem, request, change, and release processes while improving service performance metrics.
Coordinate application updates, system patches, releases, and integrations with vendors and internal engineering teams.
Lead major incident response, root cause analysis, corrective actions, and executive communications.
Develop operational reports covering service performance, availability, capacity, and continuous improvement initiatives.
Drive Kaizen initiatives to improve system reliability, production efficiency, and user experience.
Standardize operational procedures (SOPs) while ensuring compliance with company policies and regulations.
Lead and mentor the operations support team, promoting collaboration, accountability, and continuous learning.
Partner with manufacturing, quality, maintenance, engineering, and production planning teams to optimize IT services.
Identify opportunities for automation, process optimization, and increased business value through technology.

The right candidate will possess:

Experience leading IT service delivery within a manufacturing environment.
Strong understanding of MOM/MES platforms, preferably Siemens Opcenter.
Excellent leadership and stakeholder management skills.
Strong analytical mindset with proven root cause analysis and problem-solving abilities.
Excellent communication and presentation skills for both technical and non-technical audiences.
A continuous improvement (Kaizen) mindset with a focus on operational excellence.
Ability to work effectively with cross-functional and global teams.

Required Qualifications & Skills

Bachelor's degree in Computer Science, Computer Engineering, Mechanical Engineering, Electrical Engineering, or a related field (or equivalent experience).
2+ years of IT operations or IT service management experience supporting manufacturing environments.
Experience supporting MOM/MES applications (Siemens Opcenter preferred).
Experience leading technical support teams and service improvement initiatives.
Strong knowledge of Incident, Problem, Change, and Release Management processes.
Experience with ticket management systems and Microsoft Office.
Understanding of application lifecycle management and DevOps practices.
Excellent troubleshooting, analytical, and communication skills.
Strong organizational, time management, and customer service skills.
Experience working in global or cross-cultural environments is preferred.
Ability to negotiate and manage stakeholder expectations effectively.

Important Notice
No C2C: We do not accept Corp-to-Corp (C2C) arrangements for this position.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91130525
Position Id: 3e8bc70751b28da2f3510e8300892fa1
Posted 9 days ago

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Liberty, North Carolina

•

Today

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. Toyota does not offer support or sponsorship of job applicants for employment-based

Full-time

Sr. Engineer - IT Service Delivery and Relationship Management

Liberty, North Carolina

•

Today

Full-time

BEV OpCenter Engineer

Liberty, North Carolina

•

Today

Full-time

BEV OpCenter Engineer

Liberty, North Carolina

•

Today

Full-time