Job Title – Program Manager Mid
Location – Washington, DC (Quarterly travel for PI Planning)
Duration – 9-12 Month
W2 and C2C will Work
Job Descriptions
· The Project Manager - Mid is a member of the Project Management Office (PMO) responsible for leading the implementation and deployment of Clients Integrated Workplace Management System (IWMS) platform.
· This role manages a large-scale, cross-functional technology program involving Real Estate & Facilities, Engineering, Finance, Procurement, Information Technology, and external implementation partners.
· The Project Manager applies established project management methodologies, tools, and governance processes to ensure successful delivery of the IWMS program, including schedule, budget, scope, quality, risk, organizational change management, system integrations, data migration, testing, deployment, and post-go-live transition activities.
· The Project Manager serves as the primary coordinator between business stakeholders, IT teams, vendors, and implementation partners, ensuring alignment of business objectives, technical requirements, and project deliverables throughout all phases of the IWMS implementation.
· Responsibilities include maintaining the integrated project schedule, managing risks and issues,
· facilitating decision-making and governance forums, coordinating vendor activities, tracking project budgets, overseeing testing and deployment readiness, and ensuring successful adoption of the IWMS platform across Amtrak facilities and real estate portfolio.
Key Responsibilities
· Manage day-to-day execution of the IWMS implementation program from planning through go-live and stabilization.
· Maintain and report on project schedules, milestones, dependencies, and critical path activities.
· Coordinate activities across business stakeholders, IT delivery teams, system integrators, and software vendors.
· Facilitate project governance meetings, steering committees, status reporting, and executive communications.
· Track, manage, and escalate project risks, issues, decisions, and action items.
· Oversee project scope and change control processes to ensure alignment with approved business objectives.
· Coordinate IWMS configuration, integration, data migration, testing, training, and deployment activities.
· Monitor project budgets, vendor deliverables, contract obligations, and resource allocations.
· Support organizational change management and user adoption efforts in partnership with business leads.
· Ensure compliance with Clients project management standards, technology governance processes, and implementation methodologies.
· Partner with Business Analysts and System Administrators to ensure successful transition to ongoing operations and support following go- live.
· Manage communications across multiple departments to ensure stakeholder alignment and timely decision-making.
· Track project performance metrics and provide regular reporting on schedule, cost, scope, risk, and quality outcomes.
· This role acts as the primary point of contact for the IWMS program and is accountable for coordinating all activities necessary to deliver a successful enterprise-wide IWMS solution
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