Infrastructure Solution Architect--Remote
6 months with possibility of extension
The position is expected to start at the end of December.
The resource will support documentation creation, implementation of new tools, and other IT-related network work to support Technical/Infrastructure projects. They must understand the basic components of IT and monitoring appliances, network drawings, and design concepts, adhering to industry best practices.
The resource will also provide broad technical support across network, server, database, application, workstation, and infrastructure environments. The resource should possess a strong general understanding of both modern and legacy technology stacks and be capable of supporting the assessment, design, deployment, integration, and troubleshooting of interconnected technology solutions.
Responsibilities:
Asses the current network design and make recommendations on changes
- Remotely access systems to assess the current architecture documentation
- Provide onsite support for systems that are inaccessible to gain network topology information
- Analyze business and technical environments to identify critical deficiencies, legacy and technical debt, and recommend solutions for improvement
- Facilitate the evaluation and selection of software product standards and services, as well as the design of standard and custom software configurations
- Assess existing network infrastructure, including routers, switches, firewalls, wireless systems, network segmentation, routing, connectivity, and associated monitoring tools
- Review server, database, application, workstation, and infrastructure dependencies that may impact network design, system performance, security, or availability
- Evaluate both current and legacy technology environments to identify compatibility concerns, integration requirements, operational risks, and opportunities for modernization
- Support troubleshooting of connectivity, routing, access, performance, and communication issues across network, server, database, workstation, and application environments
Support the design & implementation of technical/infrastructure systems as they pertain to Cyber and OT Network projects
- Translates business and technical requirements into architectural blueprints designed to achieve business objectives and documents all solution architecture design and analysis work
- Works closely with the application owners and managers to ensure that targeted business requirements are delivered throughout the product lifecycle
- Leads evaluation, design, and analysis across a portfolio of business applications and technologies to create solutions architectures aligned with enterprise business strategy and target state business capabilities, value-streams, business requirements, and enterprise standards
- Consult with application and infrastructure development projects to ensure products are built to design standards, advising on necessary design modifications to accommodate the overall architecture
- Implement network routes that allow for communication between sites for monitoring tools
- Creates architectural designs and solution documentation to guide and contextualize solution development across products, services, projects, and systems, including applications, technologies, processes, and information
- Support the design, configuration, deployment, and validation of physical and virtual server infrastructure
- Support server-side implementation activities, including operating system configuration, software installation, system integration, access requirements, patching coordination, monitoring, and operational readiness
- Support database deployment and integration activities, including database installation, configuration, connectivity, authentication, redundancy, backup, performance, and application dependency requirements
- Support workstation deployment activities, including hardware setup, operating system deployment, software installation, security configuration, network connectivity, peripheral integration, and user-readiness validation
- Coordinate with network, server, database, security, application, workstation, and operational support teams to ensure all components of the solution are properly integrated
- Identify and document technology dependencies across infrastructure, applications, databases, workstations, monitoring platforms, and legacy systems
- Support implementation and troubleshooting activities involving new and existing technology platforms, including systems that may no longer be supported by the original manufacturer or that require integration with modern technology solutions.
- Validate that deployed solutions meet technical, operational, security, performance, resiliency, and supportability requirements
- Develop and maintain architecture diagrams, network drawings, system configurations, deployment documentation, implementation plans, operational procedures, and technical support documentation
- Provide onsite or remote technical support during implementation, testing, deployment, system cutover, stabilization, and transition to operational support teams
- Assist with the evaluation and implementation of monitoring, alerting, logging, backup, recovery, redundancy, and system-management capabilities across the technology environment
- Ensure solutions account for the complete technology stack, including network infrastructure, servers, databases, applications, workstations, operating systems, security controls, monitoring tools, interfaces, and legacy technology components
Requirements:
- Bachelors degree in related field. Additional years of experience may be considered in lieu of a degree.
- 7+ years of experience in Solution Architecture, Infrastructure Architecture, Network Engineering, Systems Engineering, or a related technical role
- Demonstrated experience assessing, designing, implementing, and troubleshooting enterprise network and infrastructure environments
- Strong understanding of routing, switching, firewalls, VLANs, network segmentation, TCP/IP, DNS, DHCP, VPNs, and network monitoring
- Experience working across servers, databases, applications, workstations, virtualization, and network infrastructure
- Experience developing and maintaining network diagrams, architecture diagrams, technical designs, implementation plans, and operational documentation
- Experience translating business and technical requirements into implementable infrastructure solutions
- Experience supporting both legacy and modern technology environments, including integration and compatibility considerations
- Strong troubleshooting skills across interconnected network, server, application, database, and security environments
- Ability to work effectively with project managers, technical teams, cybersecurity teams, vendors, and business stakeholders
- Strong written and verbal communication skills
Desired Competencies
- Enterprise infrastructure and solution architecture
- Network architecture, segmentation, and security
- Systems integration and dependency analysis
- Infrastructure modernization and legacy technology integration
- Cybersecurity architecture and secure design principles
- Technical troubleshooting and root-cause analysis
- High availability, resiliency, backup, and recovery concepts
- Technical documentation and architecture diagram development
- Implementation, testing, cutover, and operational readiness
- Cross-functional technical leadership and communication
Tool Experience
Experience with a combination of the following technologies, or comparable enterprise platforms, is desired but not required:
- Network Technologies: Cisco, Juniper, Aruba, or equivalent
- Firewalls/Security: Palo Alto, Cisco, Fortinet, or equivalent
- Network Analysis/Monitoring: Wireshark, SolarWinds, PRTG, or equivalent
- Cyber/SIEM: QRadar, Splunk, Microsoft Sentinel, or equivalent
- OT Monitoring/Security: Dragos, Claroty, Nozomi, Tenable.ot, or equivalent
- Server/Virtualization: Windows Server, Linux, VMware, Hyper-V
- Identity: Active Directory, Entra ID, LDAP, RADITACACS+
- Architecture/Documentation: Visio, Lucidchart, draw.io
- ITSM/Collaboration: ServiceNow, Jira, Confluence, SharePoint
- Automation/Scripting: PowerShell, Python, Bash, Ansible
Cyber/OT Network Competencies
- Understanding of IT/OT network architecture, segmentation, security zones, and defense-in-depth principles
- Familiarity with ICS/SCADA environments and common OT components such as PLCs, HMIs, RTUs, historians, and engineering workstations
- Understanding of the Purdue Model and IT/OT DMZ architecture
- Familiarity with industrial protocols such as Modbus, DNP3, OPC/OPC UA, and EtherNet/IP
- Experience supporting firewall rules, routing, VLANs, secure remote access, and communication requirements within segmented environments
- Understanding of passive network monitoring and OT cybersecurity monitoring practices
- Familiarity with NIST SP 800-82, ISA/IEC 62443, NIST CSF, or similar cybersecurity frameworks
- Ability to assess legacy or unsupported OT technologies and recommend appropriate compensating controls
- Understanding of OT requirements for availability, reliability, safety, resiliency, and operational continuity
- Ability to coordinate infrastructure changes with network, cybersecurity, server, application, OT/controls, and operational teams
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