Position Overview
The Learning and Development Partner is responsible for supporting employee development and organizational learning through engaging and effective training programs. This role utilizes various training methods, including virtual instruction, interactive exercises, demonstrations, group workshops, and practical learning resources to enhance employee knowledge, skills, and overall job performance.
The position also supports new employee onboarding, identifies training needs, develops instructional materials, evaluates training effectiveness, and collaborates with internal teams to continuously improve learning programs and the employee experience.
Key Responsibilities
- Deliver engaging training sessions through virtual platforms, group workshops, and one-on-one coaching.
- Support new employee onboarding by providing training on internal processes, systems, job responsibilities, and organizational procedures.
- Identify learning gaps and collaborate with team members to recommend appropriate training solutions.
- Develop and utilize instructional materials, including presentations, job aids, demonstrations, and interactive learning activities.
- Evaluate training effectiveness through assessments, participant feedback, and other learning measurements.
- Gather and analyze feedback to identify opportunities for improving training content and delivery methods.
- Maintain accurate training records and perform routine administrative tasks within the Learning Management System (LMS), including completion tracking, basic reporting, and user support.
- Collaborate with internal teams and subject matter experts to ensure training materials remain accurate, relevant, and aligned with business needs.
- Recommend improvements to learning programs, training processes, and the overall employee learning experience.
Required Skills and Qualifications
- Strong verbal and written communication skills, with the ability to present information clearly to diverse audiences.
- Excellent interpersonal skills and the ability to build positive working relationships.
- Strong organizational skills and attention to detail.
- Ability to facilitate engaging learning experiences and adapt training approaches to different learning styles.
- Proficiency in using virtual meeting platforms, presentation tools, and learning technologies.
- Ability to identify learning needs and collaborate with others to develop practical solutions.
- Flexibility to receive feedback, adapt to changing priorities, and contribute to continuous improvement.
- Strong commitment to delivering quality training and supporting employee development.
Education and Experience
- Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field; or an equivalent combination of education and relevant experience.
- Minimum of one year of experience in training, employee development, onboarding, or a related function preferred.
- Professional certifications in training facilitation, instructional practices, or adult learning principles (ATD or SHRM) are a plus.
- Experience working with Learning Management Systems (LMS) and enterprise business applications preferred.
- Experience delivering Virtual Instructor-Led Training (VILT) preferred.
- Experience with NextGen preferred.
Position Scope
This position performs established Learning and Development activities using defined procedures, training materials, and organizational guidelines. The Learning and Development Partner works collaboratively with internal stakeholders, identifies routine training needs, and supports the implementation of learning solutions.
Guidance and direction are provided by the appropriate team leader, with opportunities to exercise independent judgment within established processes.
Work Environment and Physical Requirements
- Work is generally performed in an office, remote, or similar professional environment.
- Responsibilities may require prolonged periods of sitting or standing, computer use, and participation in virtual or in-person meetings.
- Occasional lifting or movement of materials weighing up to 25 pounds may be required.
- Ability to manage competing priorities, meet deadlines, and adapt to changing business needs.
- Occasional travel to support training activities or business operations may be required.
- A valid driver's license and acceptable driving record may be required when travel involves operating a motor vehicle.
- Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions of the position.
Additional Information
This job description outlines the general nature and scope of the position and is not intended to be an exhaustive list of responsibilities. Duties and requirements may be adjusted based on organizational needs.
