Mainframe System Engineer

Key Responsibilities:

• Provide advanced production support for primarily IM, ST, and additional Deposits applications
• Lead troubleshooting and resolution of complex production incidents and processing issues.
• Support batch processing, online systems, file transmissions, and application recovery procedures.
• Partner with clients, project teams, developers, and operations teams on implementations, enhancements, and issue resolution.
• Perform root cause analysis and drive corrective actions for recurring issues.
• Develop and maintain support, recovery, and operational documentation.
• Participate in on-call support and major incident response activities.
• Mentor team members and serve as a subject matter expert for assigned applications.

• 7+ years experience supporting banking or financial applications in a mainframe environment.
• Strong knowledge of z/OS, JCL, CICS, TSO/ISPF, batch processing, and job scheduling.
• Experience with production support, incident management, and application recovery.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently while collaborating across technical and business teams.