59 results (7 new)

Group by company

U.S. Tech Solutions Inc.

Remote • Today

Easy Apply

Contract

$60 - $63

Major Incident Manager

Mpower Plus Rezolve AI Group LTD

Princeton, New Jersey • Today

Easy Apply

Full-time

Depends on Experience

Senior Incident Manager

System One

Hybrid in Knoxville, Tennessee • 12d ago

Easy Apply

Full-time

Depends on Experience

Issue Management Engineer

Georgia IT

Auburn Hills, Michigan • 12d ago

Easy Apply

Contract

Depends on Experience

Project Manager – Cyber Incident Response

V-CENTRIX-US LLC

Hybrid in New York, New York • 5d ago

Easy Apply

Third Party, Contract

65 - 70

Senior Major Incident Manager

BCforward

Chandler, Arizona • Today

Easy Apply

Contract

$56.00 - $56.08 per hour

Incident Management Support Engineer

InvestM Technology LLC

Irvine, California • Today

Easy Apply

Contract, Third Party

$60 - $70

IT Incident Manager

SR Talent Solution Inc

Jersey City, New Jersey • 11d ago

Easy Apply

Contract

65 - 70

IT Incident Manager

SR Talent Solution Inc

Jersey City, New Jersey • 7d ago

Easy Apply

Contract

65 - 70

Project Manager - Cyber Incident Response

S3 Connections LLC

Hybrid in New York, New York • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

Incident Management Agent Application Support & Operations

InfiCare

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Major Incident and Problem Manager

Information Technology Group

Remote • Yesterday

Easy Apply

Contract

55 - 60

Mainframe Operator (Incident Manager)

The Evolvers Group

Pontiac, Michigan • 14d ago

Easy Apply

Full-time

Depends on Experience

Incident Response Analyst

Peterson Technology Partners

Arlington Heights, Illinois • 4d ago

Third Party, Contract

35 - 50

Incident Support Engineer

Tech3pillars Technologies

Irvine, California • Today

Easy Apply

Contract, Third Party

Depends on Experience

Incident Manager / SRE - AI/Data

GSPANN Technologies

Hybrid in Fremont, California • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Incident Response Analyst

Complete Network Services, LLC.

Remote • Today

Easy Apply

Full-time

80000 - 120000

Engineering Manager, Detection and Response

Software Guidance & Assistance

New York, New York • Today

Full-time

USD 225,000.00 - 225,000.00 per year

SPOC Major Incident Lead

GovCIO

No location provided • Today

Full-time

USD 115,000.00 - 130,000.00 per year

Cyber Defense & Resilience - Incident Response - Senior Associate

PricewaterhouseCoopers LLP

New York, New York • Today

Full-time

USD 77,000.00 per year

Technology Incident Manager - Hybrid

Genesis10

Cleveland, Ohio • 13d ago

Easy Apply

Full-time

USD 50.00 - 56.00 per hour

Cyber Defense & Resilience - Incident Response - Manager

PricewaterhouseCoopers LLP

Stamford, Connecticut • Today

Full-time

USD 99,000.00 - 232,000.00 per year

(Cyber) Incident Management Analyst - 3rd Shift

Nightwing

Arlington, Virginia • Today

Full-time

USD 77,000.00 - 163,000.00 per year

Engineering Manager of Managers, Service Infrastructure

Stripe

Seattle, Washington • Today

Full-time

Senior Incident Manager **

CGI

Almont, Colorado • Today

Full-time

USD 109,500.00 - 138,600.00 per year

Manager Incident & Problem Management

Kforce Technology Staffing

West Palm Beach, Florida • Today

Contract

$68 - $72 hourly

(Cyber) Incident Management Analyst - 1st Shift

Nightwing

Arlington, Virginia • Today

Full-time

USD 99,000.00 - 206,000.00 per year

Project Manager – Cyber Incident Response

Techno Talent Inc.

New York, New York • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

IT Incident Manager

Raymond James Financial Inc

St. Petersburg, Florida • Today

Full-time

Tier 3 Incident Response Lead

Apex Systems

Salisbury, North Carolina • Today

Easy Apply

Full-time

$70 - $80 per hour

Job Details

Skills

ITIL
MAJOR INCIDENT
INCIDENT MANAGEMENT
STAKEHOLDER
STAKE HOLDER

Summary

Duration: 12 Months Contract

Key Responsibilities
The successful candidate will:

Ensure incidents are managed through to resolution as quickly as possible through effective coordination of resources, appropriate escalation, and facilitation of meetings.
Ensure problems are managed through to resolution using structured problem management practices, effective coordination, and stakeholder engagement.
Collaborate with IT service owners and support teams to conduct root cause analysis, develop corrective action plans, and drive completion of remediation activities.
Identify opportunities to enhance and mature Incident and Problem Management processes through reviews, lessons learned, and continuous improvement initiatives.
Facilitate post-incident and problem review meetings, document outcomes, and develop implementation plans to mitigate future risks.
Develop, document, and implement new or revised procedures based on operational findings, performance metrics, and process improvement opportunities.
Maintain a comprehensive understanding of technology operations, service delivery processes, and supporting infrastructure.
Track and communicate incident and problem management metrics, trends, and recommendations to stakeholders and leadership.

Qualifications and Experience
The successful candidate will possess:

A minimum of six (6) years of experience in incident management, problem management, root cause analysis, or a related IT operations function.
A minimum of ten (10) years of experience utilizing negotiation, influencing, facilitation, and stakeholder management skills within business or IT environments.
Strong organizational, planning, analytical, and problem-solving skills.
ITIL Foundation certification and practical knowledge of IT Service Management practices, with a strong focus on Incident and Problem Management.
Exceptional attention to detail and the ability to identify, analyze, and resolve complex issues.
Strong technical aptitude and an understanding of IT service delivery and operational support functions.
The ability to translate complex technical concepts into clear, organized, and actionable information for diverse audiences.
Excellent verbal and written communication skills, including experience presenting and facilitating discussions with technical and non-technical stakeholders.
Experience working with modern enterprise technologies, including system support, administration, or solution design.
Demonstrated success implementing process improvements and driving operational efficiencies.
Proven ability to build collaborative relationships with business stakeholders, technology teams, vendors, and leadership at all organizational levels.
Strong interpersonal skills with experience engaging engineers, architects, developers, operational teams, and senior leaders.
The ability to effectively manage relationships and navigate challenging situations in a fast-paced environment.
The ability to remain calm and make sound decisions under pressure during critical incidents.
A positive, proactive, and customer-focused approach.
Experience using ServiceNow or other IT Service Management (ITSM) platforms.
Additional Requirements
Availability to support North American business hours.
Participation in a rotating on-call schedule to support critical incidents outside of regular business hours.
Ability to work effectively within an agile and collaborative work environment.

Preferred Qualifications:
The following qualifications would be considered assets:

Strong experience in IT Service Management, including Incident, Problem, and Change Management.
Familiarity with enterprise-scale business applications, technology platforms, and support models.
Intermediate proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Experience working in large, complex, and highly regulated technology environments.

Shift: Remote – EST

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

#LI-AS140

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: usts
Position Id: 26-26607
Posted 3 hours ago

Fitment

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Third Party, Contract

Depends on Experience

Senior Problem Analyst

Remote or Seattle, Washington

•

Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Senior Problem Analyst to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $49.66 - 59.66 per hour work hours: 8am to 5pm education: Bachelors responsibilities: Key Responsibilities - Review incident data and potential problem candidates; validate intake information, establish the investigation scope, and prioriti

Contract

USD50 - USD60

Job Details

Skills

ITIL
MAJOR INCIDENT
INCIDENT MANAGEMENT
STAKEHOLDER
STAKE HOLDER

Summary

Duration: 12 Months Contract

Key Responsibilities
The successful candidate will:

Ensure incidents are managed through to resolution as quickly as possible through effective coordination of resources, appropriate escalation, and facilitation of meetings.
Ensure problems are managed through to resolution using structured problem management practices, effective coordination, and stakeholder engagement.
Collaborate with IT service owners and support teams to conduct root cause analysis, develop corrective action plans, and drive completion of remediation activities.
Identify opportunities to enhance and mature Incident and Problem Management processes through reviews, lessons learned, and continuous improvement initiatives.
Facilitate post-incident and problem review meetings, document outcomes, and develop implementation plans to mitigate future risks.
Develop, document, and implement new or revised procedures based on operational findings, performance metrics, and process improvement opportunities.
Maintain a comprehensive understanding of technology operations, service delivery processes, and supporting infrastructure.
Track and communicate incident and problem management metrics, trends, and recommendations to stakeholders and leadership.

Qualifications and Experience
The successful candidate will possess:

A minimum of six (6) years of experience in incident management, problem management, root cause analysis, or a related IT operations function.
A minimum of ten (10) years of experience utilizing negotiation, influencing, facilitation, and stakeholder management skills within business or IT environments.
Strong organizational, planning, analytical, and problem-solving skills.
ITIL Foundation certification and practical knowledge of IT Service Management practices, with a strong focus on Incident and Problem Management.
Exceptional attention to detail and the ability to identify, analyze, and resolve complex issues.
Strong technical aptitude and an understanding of IT service delivery and operational support functions.
The ability to translate complex technical concepts into clear, organized, and actionable information for diverse audiences.
Excellent verbal and written communication skills, including experience presenting and facilitating discussions with technical and non-technical stakeholders.
Experience working with modern enterprise technologies, including system support, administration, or solution design.
Demonstrated success implementing process improvements and driving operational efficiencies.
Proven ability to build collaborative relationships with business stakeholders, technology teams, vendors, and leadership at all organizational levels.
Strong interpersonal skills with experience engaging engineers, architects, developers, operational teams, and senior leaders.
The ability to effectively manage relationships and navigate challenging situations in a fast-paced environment.
The ability to remain calm and make sound decisions under pressure during critical incidents.
A positive, proactive, and customer-focused approach.
Experience using ServiceNow or other IT Service Management (ITSM) platforms.
Additional Requirements
Availability to support North American business hours.
Participation in a rotating on-call schedule to support critical incidents outside of regular business hours.
Ability to work effectively within an agile and collaborative work environment.

Preferred Qualifications:
The following qualifications would be considered assets:

Strong experience in IT Service Management, including Incident, Problem, and Change Management.
Familiarity with enterprise-scale business applications, technology platforms, and support models.
Intermediate proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Experience working in large, complex, and highly regulated technology environments.

Dice Id: usts
Position Id: 26-26607
Posted 3 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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Major Incident Manager # 26-26607

Skills

Summary

Duration: 12 Months Contract

Key Responsibilities
The successful candidate will:

Dice Job Match Score™

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