Issue Management Engineer – Automotive
Location: Auburn Hills, MI
Work Model: On-site
Duration: 12+ Months
Rate: DOE
Job Summary
Our client is looking for an experienced Issue Management Engineer to lead the intake, tracking, coordination, and resolution of engineering issues across vehicle development and post-production phases. This role will work closely with Engineering, Validation, Quality, Manufacturing, Warranty, and Customer Support teams to drive issues to closure and improve vehicle quality and reliability.
Key Responsibilities
· Own the issue intake and management process across pre-production and post-production phases.
· Capture, prioritize, document, and track issues from validation, HIL testing, PWB, manufacturing, warranty, and in-market performance.
· Maintain accurate issue records in the GIM system, including root cause, ownership, corrective actions, and resolution timelines.
· Coordinate with cross-functional teams to assign actions, monitor progress, and drive issues to closure.
· Facilitate issue review meetings and provide clear status updates to engineering teams and leadership.
· Maintain dashboards and reports for issue trends, aging, resolution rates, and program risks.
· Document problem definitions, root cause analysis, interim actions, and permanent corrective actions.
· Prepare issue resolution glidepaths showing forecast, milestones, and progress.
· Lead lessons-learned activities and document preventive measures for future programs.
· Support escalations and communicate critical issues, risks, and dependencies to stakeholders.
· Collaborate with Quality and Warranty teams to align issue-management processes and avoid duplication.
Required Qualifications
· Bachelor’s degree in Mechanical, Electrical, Systems Engineering, or a related engineering field.
· 5+ years of experience in automotive engineering, quality, validation, or a related environment.
· Experience with automotive issue tracking and management systems.
· Strong understanding of automotive development, validation, testing, and launch processes.
· Experience with HIL testing, validation, and launch readiness.
· Knowledge of APQP, PPAP, DFMEA, and PFMEA.
· Experience with issue documentation, root cause analysis, and corrective actions.
· Strong analytical, organizational, communication, and problem-solving skills.
· Experience working with cross-functional and global teams.
· Experience with lessons-learned documentation and continuous improvement.
· Experience with automotive electrical/electronic systems.
Preferred Qualifications
· Experience with IOP, IQS, QFS, warranty, or other field-performance metrics.
· Experience with the Stellantis Engineering Releasing Process.
· Master’s degree in Engineering or a related field.
· Experience supporting both vehicle development and in-market/field issues.
Key Skills
Automotive Engineering | Issue Management | Root Cause Analysis | HIL | Validation | APQP | PPAP | DFMEA | PFMEA | Quality | Warranty | GIM | Corrective Actions | Lessons Learned | Cross-Functional Coordination | Electrical & Electronic Systems
Work Location: Auburn Hills, MI – On-site
