Search Jobs | Dice.com

13 results (0 new)

Group by company

NICE CXone Developer / Designer – CCaaS

United Technology

Remote • Yesterday

Contract, Third Party

Depends on Experience

Senior Developer – NICE CXone / LiveVox

Tech3pillars Technologies

Dallas, Texas • 9d ago

Easy Apply

Third Party, Contract

Depends on Experience

NICE CXOne Lead Developer

Pronix Inc

Remote • 6d ago

Easy Apply

Contract, Third Party

Depends on Experience

Sr Contact Center Engineer( Cisco/Genesys/Avaya/NICE/Amazon Connect/Five9, or similar enterprise grade solutions)

Srinav Inc.

Lafayette, Louisiana • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

AI Developer CCaaS & Microsoft Copilot

Beacon Systems, Inc

Remote or Hybrid in Pensacola, Florida • Today

Easy Apply

Contract

Depends on Experience

CCaaS Technical Lead, Senior Consultant

Deloitte

Atlanta, Georgia • Yesterday

Full-time

Senior Data Reporting Analyst, NICE CXone

Kaiser Permanente

Greensboro, North Carolina • Today

Full-time

USD 121,800.00 - 157,520.00 per year

Senior Data Reporting Analyst, NICE CXone (Greensboro, NC)

J VERS LLC

Greensboro, North Carolina • Today

Full-time

Developer

Brooksource

Ohio • Today

Contract

$55.00 - $58.00

Developer

Arthur Lawrence

Olympia, Washington • Today

Easy Apply

Third Party, Contract

Depends on Experience

UX Designer NEX

Patterson-UTI

Houston, Texas • Today

Full-time

Lead CXone Developer

Sage IT Inc

North Carolina • Yesterday

Easy Apply

Contract, Third Party

Systems Administrator (Gong & Nice Nexidia)

Judge Group, Inc.

Temple Terrace, Florida • Today

Contract

USD 45.00 - 47.00 per hour

United Technology

Job Details

Skills

nice

Summary

NICE CXone Developer / Designer – CCaaS

Location: Remote within USA
Experience: 7–12 Years

Job Summary

We are seeking an experienced NICE CXone Developer / Designer with strong hands-on expertise in designing and developing enterprise contact center solutions on the NICE CXone platform.

This is a development and solution-design focused role. The ideal candidate should have strong experience building IVR solutions, CXone Studio scripts/contact flows, routing logic, queues, integrations, and customized CCaaS solutions.

Key Responsibilities

Design and develop contact center solutions using NICE CXone.
Build and customize IVR, call flows, and customer interaction workflows.
Develop and maintain CXone Studio scripts for complex contact center requirements.
Design advanced routing logic, skills-based routing, queues, and interaction flows.
Translate business and contact center requirements into scalable technical designs.
Develop integrations between NICE CXone and CRM, APIs, and enterprise applications.
Design and implement API-based integrations for contact center workflows.
Develop reusable components and standardized CXone design patterns.
Customize CXone solutions based on business and customer-experience requirements.
Perform unit, integration, and end-to-end testing of developed solutions.
Troubleshoot complex issues within scripts, IVR flows, routing logic, and integrations.
Optimize existing CXone solutions for performance, scalability, and maintainability.
Participate in solution design reviews and provide technical recommendations.
Support deployments, releases, and production implementation of developed solutions.
Maintain technical design and development documentation.

Good to Have

Experience with CRM and enterprise application integrations.
REST API / Web Services integration experience.
Experience with large-scale CCaaS implementations or migrations.
Experience designing complex enterprise contact center solutions.
Knowledge of cloud-based integration patterns.

Must-Have Skills

NICE CXone Development
NICE CXone Studio / Studio Scripting
IVR & Contact Flow Development
Routing Logic & Queues
Contact Center Solution Design
CXone Customization
CCaaS Development
API / REST Integrations
Contact Center Integrations
Skills-Based Routing
Troubleshooting & Debugging
Solution Design & Development

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91165420
Position Id: 399-38949-1789747884
Posted 1 day ago

Company Info

About United Technology

At United Technology, we specialize in connecting businesses with exceptional tech talent that drives innovation and accelerates growth. With an extensive network of highly skilled professionals in fields such as software development, cybersecurity, data science, cloud computing, and IT infrastructure, we match the right individuals to the right opportunity.

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

30+d ago

Job Title:Senior Amazon Connect Engineer Routing Location: Remote Experience: 5+ years Contact Center Technology; 3+ years Amazon Connect Job Description We are seeking a Senior Amazon Connect Engineer Routing with strong hands-on experience designing, developing, implementing, and supporting enterprise contact center routing solutions using Amazon Connect. The ideal candidate will have deep expertise in Amazon Connect Contact Flows, Routing Profiles, Queues, Quick Connects, Contact Att

Third Party, Contract

Depends on Experience