OverviewAt TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
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Network Specialist II is a highly technical position who will be responsible for completing complex, medium to large network design, engineering, configuration, and operational tasks and projects with minimal supervision on TDS's combined voice/video/data network infrastructure. This position will provide subject matter expertise in a number of network technologies, will have significant interaction with vendors, and will mentor other team members. A Specialist II will proactively improve processes and standards.
A Network Specialist II will perform these duties in one of the following Network Operations functional areas:
Network Infrastructure Planning
Network Engineering
Data Network Engineering
Technology Development
Operational Readiness
Network Translations
Circuit Design
Network Design
Configuration Management
Advanced Technical Support
Service Activation
This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.
Responsibilities- Understands and follows established processes, and completes assigned work in accordance with established quality measures to Plan, Engineer, Implement, Optimize or Operate TDS's combined Voice/Video/Data network infrastructure.
- Makes use of quality improvement techniques, and drives team process/standards improvement.
- Mentor co-workers on essential TDS network technologies,processes, network equipment, and products.
- Utilizes vendor contact in accordance with TDS contractual obligations. Understands and initiates appropriate level of vendor use.
- Grow technical skills as they pertain to TDS's network infrastructure through a variety of mechanism including self-training, formal classes and coaching.
QualificationsRequired Qualifications- Bachelor's degree (or higher) -OR- 4+ years of professional experience.
- 4 + years' experience in Voice/Data/Video networking.
Other QualificationsTechnical:
Is familiar with the following area and has subject matter expertise in multiple technologies and their inter-workings:
- Broadband and narrowband access technologies including (but not limited to) POTS, xDSL, T1, DS3, PRI, BRI, WiFi, WiMAX, PON, OCX.
- Transport technologies including (but not limited to) SONET, ATM, Ethernet, POS, DWDM, WDM.
- Voice Switching technologies including Legacy TDM and Softswitch technologies.
- TCP/IP technologies including (but not limited to) routing and routing protocols (e.g., OSPF, BGP, etc.), subnetting, multicast, tunneling, bridging, MPLS, IP quality of service, traffic engineering, VoIP and IPTV.
- Power Concepts associated with AC and DC power equipment and HVAC implementations in both cabinet and building applications.
- Customer premises equipment including (but not limited to) Routers, PBX, Handsets, set-top boxes, home wiring concepts.
Additional Skills:
- Able to coordinate/lead a small cross-functional group to work specific network issues.
- The ability to manage changing priorities for yourself and others and to handle several complex network tasks concurrently with minimum assistance required to help set priorities.
- Scope of responsibility is primarily set by employee with minimum input from their manager.
- Able to work with diverse individuals/teams/customers. Able to interact and work with others as part of a team. Understands the role s/he plays on the team, and how his/her work supports the team's goals. Often leads small groups and projects.
- Able to take the lead to get complex issues resolved. Has the knowledge and skills to escalate issues when appropriate. Possesses expert knowledge of internal processes and tools.
- Ability to work within a changing environment.
- Good organizational and written/verbal communication skills.
- Good presentation skills. Able to present technical concepts to project teams/management.
- Positive attitude and team focus are required.
- Requires software knowledge and skills in business and office applications, such as spreadsheets, database applications, word documents, network drawing tools, basic network applications (telnet, FTP Client, FTP Server) and basic Unix tools.
- The ability to make timely decisions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
BenefitsWe believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & Paid Sick Leave
- Seven Paid National Holidays & One Floating Holiday
- Paid Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
- Short-Term & Long-Term Disability
- TDS Service Discounts
- Education Assistance
- Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay TransparencyThe listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.)$81,000.00/Yr. - $131,600.00/Yr.
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