Palantir Foundry Support Analyst

Title: Remote Palantir Foundry Support Analyst

Location: 100% Remote (East Coast preferred)
Duration: 12+ Months

Key Responsibilities:

• Provide Tier 1 technical support and triage for data and application issues.
• Troubleshoot customer-reported issues and collaborate with engineering teams.
• Support Foundry data integration, ingestion, pipelines, and Ontology-driven workflows.
• Maintain and update training/documentation materials as the platform evolves.
• Help improve customer support processes, tooling, and operational workflows.
• Communicate effectively with both technical and non-technical users.

Required/Preferred:

• Experience with Palantir Foundry or similar data/analytical platforms.
• Exposure to data pipelines, data integration, ingestion, or production support.
• Basic coding experience; strong coding/debugging expertise is not required.
• Strong troubleshooting, customer support, and communication skills.
• SQL, PySpark, Java, TypeScript/JavaScript, or similar is a plus.
• Ability to work independently in a fast-paced environment.