Sr. Technical Product Specialist
Local to Santa Clara
Onsite work
About the role
Sr. Technical Product Specialist to help neocloud, AI infrastructure, and service-provider customers design and adopt high-performance, secure, and scalable infrastructure solutions.
This is a frontline technical leadership role and the primary point of contact for the field sales engineering organization. You will provide technical direction to field SEs, ensure consistent execution across customer opportunities, and partner closely with account executives, product managers, solution architects, and engineering teams from discovery through deployment.
The ideal candidate combines strong technical depth with executive presence, operational rigor, commercial judgment, and the ability to translate complex infrastructure concepts into clear customer outcomes.
What You Will Do
- Coordinate proof-of-concept execution, including scope, acceptance criteria, test plans, results, and executive readouts.
- Serve as the primary point of contact and technical escalation leader for field sales engineers supporting neocloud and strategic service-provider opportunities.
- Provide technical guidance, prioritization, and deal support to field SEs across discovery, solution design, validation, and deployment planning.
- Own Proof of Concept validation, including test-plan review, environment readiness, execution governance, results analysis, and executive readouts.
- Validate customer success criteria and ensure PoC plans are measurable, achievable, and aligned to business outcomes.
- Lead solution sizing and configuration reviews, ensuring recommendations meet workload, capacity, performance, resiliency, and growth requirements.
- Drive hardware landing by translating customer requirements into clear technical architectures, bills of materials, proposals, and deployment plans.
- Run technical escalations, coordinate cross-functional resolution, communicate status to stakeholders, and ensure issues are closed with clear ownership and follow-through.
- Build and deliver compelling technical presentations, demonstrations, proofs of concept, workshops, and reference architectures.
- Develop solution designs, deployment approaches, migration plans, sizing recommendations, and technical proposals.
- Respond to RFPs, RFIs, security questionnaires, architecture reviews, and competitive evaluations.
What You Bring
- 10+ years of experience in sales engineering, solutions architecture, systems engineering, infrastructure consulting, or a related customer-facing technical role.
- Experience working with cloud service providers, neoclouds, hyperscalers, managed service providers, or large enterprise infrastructure customers.
- Strong understanding of data center infrastructure, storage, networking, virtualization, Kubernetes, and cloud-native architectures, ared infrastructure environments.
- Ability to discuss security and compliance concepts such as encryption at rest, external key management, BYOK, KMIP, mutual TLS, tenant isolation, and auditability.
Preferred qualifications
- Experience selling or deploying enterprise storage, data platforms, cloud infrastructure, or AI infrastructure.
- Familiarity with object, file, and block storage architectures and data reduction technologies.
- Experience with infrastructure automation, REST APIs, Terraform, CI/CD, or infrastructure-as-code practices.
- Experience creating business cases, total-cost-of-ownership analyses, or competitive evaluations.
- Technical certifications in cloud, networking, Kubernetes, security, or storage.
- Experience supporting strategic accounts with complex procurement, security review, and production-readiness processes
