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Technical Support Analyst

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Technical Support Analyst - Immediate Placement

This is a very urgent requirement with immediate placement, please apply for immediate consideration.

Job Title:: Technical Support Analyst

Location:: Richmond, Virginia

Interview:: Both Web Cam and In Person Interview

Duration:: Long Term

Key Responsibilities::

The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues.

Equipment Installation & Setup

Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.

Set up and configure operating systems, software applications, and user accounts for new and existing staff.

Assist with the physical installation of networking equipment (routers, switches, access points) and cabling.

Image and prepare devices according to organizational standards and security policies.

Ongoing Technical Support

Respond to help desk tickets, phone calls, and in-person requests in a timely and professional manner.

Diagnose and resolve hardware, software, network connectivity, and peripheral issues.

Provide first- and second-level support, escalating complex problems to senior IT staff or vendors when necessary.

Support common business applications, email systems, and productivity software.

Thanks.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91112211
Position Id: 2026-22347
Posted 2 days ago

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Technical Support Analyst - Immediate Placement

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Technical Support Analyst - Immediate Placement

Job Details

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Summary

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