Title - Telecomm Lead Program Manager
Location- NY Remote
Type- Long Term Contract - C2C/W2
Visa- Open
Lead Program Manager drives complex, cross-functional technology programs that enable business growth, operational excellence, and customer experience improvements. This role owns end-to-end program outcomes across software delivery, network technologies (DOCSIS, Wi-Fi, 5G), and/or technology-enabled business operations.
The Lead Program Manager operates at a portfolio and value-stream level—aligning strategy, investment, and execution—while leading Agile delivery across multiple teams. This role partners closely with Engineering, Product, Architecture, Finance, and Operations to ensure technology solutions deliver measurable business value.
Key Responsibilities
Portfolio Leadership
Own a major program comprising multiple initiatives and technical & operational delivery teams.
Empowered to recommend sequencing, re-prioritization, or de-scoping of initiatives based on delivery performance, financial health, and value realization, in partnership with Product, Architecture and Finance.
Translate business strategy into integrated technology roadmaps and execution plans.
Manage sequencing, dependencies, and tradeoffs across initiatives to optimize value delivery.
Track and drive benefits realization, outcomes, and adoption metrics Program Execution & Agile Delivery.
Lead end-to-end program lifecycle from intake and funding through delivery and stabilization.
Oversee the alignment of multiple Agile teams using Scrum, SAFe, or hybrid delivery models.
Ensure consistent delivery quality, cadence, and transparency across teams
Proactively manage risks, dependencies, and cross-team impediments
Measure and report on delivery health and remediation plans throughout the
lifecycle of the program Financial & Investment Management
Own program-level financials including budget, forecast, and milestone-based funding
Partner with Finance and leadership to support investment decisions and re-prioritization
Monitor financial health, delivery performance, and ROI throughout the program lifecycle
Technical & Domain Leadership
Serve as a trusted technology partner with deep understanding of assigned domains (e.g., software platforms, APIs, cloud, DOCSIS, Wi-Fi, mobile/5G)
Collaborate with Architecture and Engineering to ensure solutions are scalable, secure, and aligned to enterprise standards
Balance technical constraints with business priorities Stakeholder & Executive Engagement
Act as the primary point of accountability for program status, outcomes, and risks
Effectively use storytelling to articulate program prioritization, business impact, and initiate change management
Prepare and deliver executive-level communications, including roadmap updates and investment insights
Facilitate decision-making forums and governance reviews Team & Capability Leadership
Mentor and coach Project Managers and Coordinators
Promote Agile, outcome-driven delivery practices
Drive continuous improvement in program governance, delivery efficiency, and operating models
Education
Bachelor’s degree in Computer Science, Engineering, or related field
Master’s degree or MBA preferred
Experience
8+ years in technology delivery, engineering, or program management
3+ years leading large, complex programs or value streams
Experience in telecommunications, broadband, cable, or mobile technologies strongly preferred
Technical & Domain Knowledge
Software delivery and/or network technologies (DOCSIS, Wi-Fi, PON, LTE/5G)
Cloud platforms, DevOps, APIs, SDN/NFV
Strong systems thinking across platforms and products Delivery & Financial Acumen
Advanced experience in Agile, Scrum, and/or SAFe environments
Demonstrated experience owning multi-initiative program budgets including proven ability to manage budgets, forecasts, milestones, and investment radeoffs
Experience supporting or leading: investment prioritization; tradeoff decisions across initiatives; reallocation of funding based on performance
Experience presenting financial narratives to executives
Comfortable operating in matrixed, fast-changing environments
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