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Urgent Opening - IBM Sterling OMS Production Support Lead - Remote

SunRay Enterprise Inc

Remote • Today

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Contract, Third Party

Depends on Experience

IBM Sterling OMS Production Support Lead

Georgia IT

Remote • Yesterday

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Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Georgia IT

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

NEXIFY INFOSYSTEMS LLC

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Urgent Opening - Sr Manager- Application Production support - Remote

SunRay Enterprise Inc

Remote • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Production Support Engineer IBM DataPower / IIB

OJUS LLC

Remote • Today

Easy Apply

Contract

Depends on Experience

Production Support Engineer (IBM DataPower)

Innova Solutions, Inc

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

IBM Sterling OMS
Supply Chain
Order Management
Enterprise Integrations
ERP
WMS
CRM
Production Support

Summary

Hello Professional,

Hope you are doing well..!!

We have immediate positions of below roles, If you are interested please share your updated resume at

Title: IBM Sterling OMS Production Support Lead

Location: Remote

Role Overview

We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporting large-scale order fulfillment and distribution environments.

Key Responsibilities

Lead L2/L3 Production Support activities for IBM Sterling OMS and related integrated applications.
Manage critical incidents, prioritize issues, and drive timely resolution within SLA commitments.
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues.
Monitor OMS order flows, inventory transactions, fulfillment processes, batch jobs, integrations, and system health.
Coordinate with business users, infrastructure teams, vendors, and development teams during incident resolution and major releases.
Lead deployment support, release validation, and post-production monitoring activities.
Identify opportunities for automation, service improvements, and operational efficiency.
Prepare operational dashboards, service reports, KPI metrics, and executive status updates.
Mentor support team members and provide technical leadership during production escalations and war-room calls.

Required Skills

Strong hands-on experience with IBM Sterling OMS (APIs, Services, User Exits, Agents, Business Center, Order Monitoring).
Deep understanding of Supply Chain, Distribution, Order Fulfillment, Inventory Management, and Order Orchestration processes.
Proven experience supporting complex integrations involving ERP, WMS, CRM, Dynamics 365, EDI, MQ, Middleware, REST/SOAP APIs, and MuleSoft.
Strong troubleshooting skills across application, integration, middleware, and database layers.
Working knowledge of Java/J2EE, XML/JSON, SQL, Unix/Linux, and log analysis.
Experience managing high-severity incidents, on-call support, and SLA-driven support environments.

Preferred Skills

Experience leading AMS / Production Support delivery teams.
Exposure to WMS platforms, ERP systems (Oracle, SAP, Dynamics), and omnichannel commerce environments.
Experience with monitoring and observability tools such as Splunk, Dynatrace, Kibana, Datadog, or AppDynamics.
Experience supporting IBM Sterling OMS Cloud environments.
ITIL Foundation certification is a plus

Thanks & Regards,

Dharm Sharma

SunRay Enterprise, Inc.

Phone: ext.244

(Fax)

Email:

URL:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90798281
Position Id: 9082290
Posted 4 hours ago

Fitment

Dice Job Match Score™

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Contact the job poster

Dharmendra Sharma

Recruiter @ SunRay Enterprise Inc

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Remote

•

Yesterday

Position: IBM Sterling OMS Production Support Lead Location: Remote Duration: Contract Rate: DOE Role Overview We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporting large-scale

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Yesterday

Title: IBM Sterling OMS Production Support Lead Remote Duration: 12+ Months Experience: 10+ Years Rate: DOE Role Overview We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporti

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Yesterday

Job Title: IBM Sterling OMS Production Support Lead Location:Remote Duration: 12 Months Job Description : We are seeking an experienced IBM Sterling OMS Production Support Lead with strong expertise in Supply Chain & Distribution, Order Management, Enterprise Integrations, and Application Managed Services (AMS). The ideal candidate will lead production support operations, drive incident resolution, ensure platform stability, and manage critical business applications supporting large-scale order

Easy Apply

Contract, Third Party

Depends on Experience

Urgent Opening - Sr Manager- Application Production support - Remote

Remote

•

2d ago

Hello Professional, Hope you are doing well..!! We have immediate positions of below roles, If you are interested please share your updated resume at Role: Sr Manager- Application Production support -Techno Functional role Location: Remote Duration: 10 months We are looking for Sr. Manager who has strong experience in managing Application Production support teams ( it can be any application used by that client ) -Candidate will be responsible for managing entire production support work flow and

Easy Apply

Third Party, Contract

Depends on Experience

Job Details

Skills

IBM Sterling OMS
Supply Chain
Order Management
Enterprise Integrations
ERP
WMS
CRM
Production Support

Summary

Hello Professional,

Hope you are doing well..!!

We have immediate positions of below roles, If you are interested please share your updated resume at

Title: IBM Sterling OMS Production Support Lead

Location: Remote

Role Overview

Key Responsibilities

Lead L2/L3 Production Support activities for IBM Sterling OMS and related integrated applications.
Manage critical incidents, prioritize issues, and drive timely resolution within SLA commitments.
Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring issues.
Monitor OMS order flows, inventory transactions, fulfillment processes, batch jobs, integrations, and system health.
Coordinate with business users, infrastructure teams, vendors, and development teams during incident resolution and major releases.
Lead deployment support, release validation, and post-production monitoring activities.
Identify opportunities for automation, service improvements, and operational efficiency.
Prepare operational dashboards, service reports, KPI metrics, and executive status updates.
Mentor support team members and provide technical leadership during production escalations and war-room calls.

Required Skills

Strong hands-on experience with IBM Sterling OMS (APIs, Services, User Exits, Agents, Business Center, Order Monitoring).
Deep understanding of Supply Chain, Distribution, Order Fulfillment, Inventory Management, and Order Orchestration processes.
Proven experience supporting complex integrations involving ERP, WMS, CRM, Dynamics 365, EDI, MQ, Middleware, REST/SOAP APIs, and MuleSoft.
Strong troubleshooting skills across application, integration, middleware, and database layers.
Working knowledge of Java/J2EE, XML/JSON, SQL, Unix/Linux, and log analysis.
Experience managing high-severity incidents, on-call support, and SLA-driven support environments.

Preferred Skills

Experience leading AMS / Production Support delivery teams.
Exposure to WMS platforms, ERP systems (Oracle, SAP, Dynamics), and omnichannel commerce environments.
Experience with monitoring and observability tools such as Splunk, Dynatrace, Kibana, Datadog, or AppDynamics.
Experience supporting IBM Sterling OMS Cloud environments.
ITIL Foundation certification is a plus

Thanks & Regards,

Dharm Sharma

SunRay Enterprise, Inc.

Phone: ext.244

(Fax)

Email:

URL:

Dice Id: 90798281
Position Id: 9082290
Posted 4 hours ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Dharmendra Sharma

Recruiter @ SunRay Enterprise Inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Yesterday

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Yesterday

Easy Apply

Contract

Depends on Experience

IBM Sterling OMS Production Support Lead

Remote

•

Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

Urgent Opening - Sr Manager- Application Production support - Remote

Remote

•

2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Urgent Opening - IBM Sterling OMS Production Support Lead - Remote

Skills

Summary

Dice Job Match Score™

Dharmendra Sharma

Similar Jobs

Urgent Opening - IBM Sterling OMS Production Support Lead - Remote

Job Details

Skills

Summary

Dice Job Match Score™

Dharmendra Sharma

Similar Jobs