Job Title: WMOS Infrastructure Support Consultant
Location: Remote – USA
Duration: Contract
Work Schedule: West Coast preferred; candidates able to work 12 PM–8 PM EST will also be considered.
Job Description
We are seeking an experienced WMOS Infrastructure Support Consultant with strong hands-on experience supporting Manhattan Warehouse Management Open Systems (WMOS) in a production environment. The ideal candidate will have expertise in Linux/Unix administration, shell scripting, application troubleshooting, and warehouse management system operations.
The consultant will be responsible for maintaining WMOS application availability, troubleshooting production issues, supporting deployments, monitoring system processes, and coordinating with application, infrastructure, and warehouse operations teams.
Required Skills
Hands-on experience with Manhattan WMOS / Manhattan WMS production support.
Strong knowledge of Linux/Unix operating systems and command-line troubleshooting.
Experience with Shell scripting / Bash / Perl for automation and operational support.
Strong SQL skills for database troubleshooting and root cause analysis.
Experience monitoring application processes, analyzing logs, and troubleshooting performance issues.
Experience with WMOS application restarts, configuration changes, maintenance, and deployments.
Knowledge of batch processing, cron jobs, scheduled tasks, and job monitoring.
Experience with production incident management, problem management, RCA, and SLA adherence.
Understanding of warehouse operations, including inbound, outbound, inventory, order processing, and wave allocation.
Strong communication and coordination skills across technical and business teams.
Preferred / Additional Skills
Manhattan Management Console, Manhattan THRU, or System Director.
Solution Delivery Notifications (SDN) and WMOS deployment procedures.
PIX transactions, Inv605, Manhattan Billing, and MHE integrations.
Jasper report deployments, label printing, and configuration file management.
SCI / IBM Cognos scheduling and reporting.
Application clustering, load balancing, failover, and infrastructure monitoring.
Experience supporting 24/7 warehouse production environments.
Responsibilities
Provide L2/L3 production support for Manhattan WMOS applications.
Monitor WMOS application health, processes, logs, and system performance.
Troubleshoot stuck processes, batch failures, wave/allocation issues, and warehouse transaction problems.
Execute application restarts and support scheduled maintenance activities.
Deploy configuration changes, reports, label files, and SDN updates across environments.
Use Linux/Unix commands and scripts to investigate and resolve production issues.
Perform SQL-based troubleshooting and coordinate database-related fixes.
Support WMOS integrations with MHE, shipping systems, and other warehouse applications.
Manage incident tickets, perform root cause analysis, and maintain technical documentation.
Coordinate with infrastructure, application, vendor, and warehouse operations teams to ensure system stability.
Interested candidates: Please share your updated resume along with current location, work authorization, availability, and contact details.
