Business Analyst

Introduction

We are seeking an experienced Business Analyst with strong expertise in P&C insurance processes and Guidewire PolicyCenter implementations. The role involves gathering and analyzing business requirements, supporting PolicyCenter configuration, and ensuring successful delivery of insurance IT projects in an Agile environment.

Responsibilities

• Elicit, document, and validate requirements from underwriting, policy operations, and product management teams.
• Translate business needs into functional specifications, user stories, and acceptance criteria for PolicyCenter configurations and integrations.
• Conduct gap analysis between current processes and Guidewire capabilities.
• Collaborate with developers on PolicyCenter configuration (product model, rating engine, workflows, policy lifecycle).
• Review Gosu scripts and configurations for alignment with business requirements.
• Create BRDs, FRDs, process flows, data flows, and traceability matrices.
• Participate in Agile ceremonies and manage backlog prioritization with Product Owners.
• Drive UAT planning, test case preparation, and defect triage with business stakeholders.
• Act as liaison between business teams, IT delivery, and implementation partners.
• Support PolicyCenter integrations with billing, claims, rating engines, and third-party providers.
• Define and validate data migration requirements.

Requirements

Required Skills

• 4–5 years of Business Analyst experience in P&C insurance IT projects.
• 2–3 years of hands-on Guidewire PolicyCenter experience (implementation, upgrade, or configuration).
• Strong knowledge of P&C insurance lifecycle (quoting, binding, endorsements, renewals, cancellations).
• Proficiency in user stories, acceptance criteria, BRDs/FRDs, and process mapping.
• Experience with Agile/Scrum delivery.
• Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model.
• Working knowledge of integration patterns (REST/SOAP APIs, messaging).
• Excellent communication and facilitation skills.

Preferred Skills

• Experience with Guidewire Cloud Platform (GWCP).
• Exposure to BillingCenter or ClaimCenter.
• Familiarity with Gosu scripting (read/review level).
• Experience with personal and/or commercial lines.
• Knowledge of ISO/ACORD data standards.
• Tools: JIRA, Confluence, Visio, Lucidchart, Azure DevOps.

Certifications (Preferred)

• Guidewire Certified System Associate/Professional – PolicyCenter
• Guidewire Cloud Platform Badge/Associate
• CBAP, CCBA, PMI-PBA
• CSPO

Education

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field.

Master’s degree or MBA is a plus.