Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
You've built an impressive career, and now you're looking for the next logical step. As the Director, Data Center Implementations Program Management you will lead the Avengers Subject Matter Experts (SMEs) teams, driving operational excellence and technical standardization across all Data Centers, Warehouses, and enterprise Training & Onboarding functions.
This role is responsible for overseeing complex technical builds, core warehouse processes, and scalable training frameworks to ensure maximum workforce readiness, execution consistency, and strict compliance with Standard Work Instructions (SWI).
This role is open to candidates based remotely anywhere in the US.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive program.
What you'll do on a typical day:- Lead the development of effective growth strategies for the supply chain; drive new account growth through effective solutions development
- Build and improve strategic relationships with the client's senior management team
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Develop short-range and long-range plans and goals for the organization; ensure VOC/VOM KPIs are meaningful, aligned and achieved regularly
- Direct capital expenditure and asset deployment activities; sustain Lean culture
- Manage account-driven initiatives
- Ensure customer contractual obligations are met
- Lead, mentor, and deploy the Avengers Subject Matter Experts (SMEs) to provide high-impact, specialized support across all Data Center facility networks
- Establish and maintain rigorous operational standards, troubleshooting frameworks, and best practices across both Data Center and Warehouse environments.
- Drive continuous improvement initiatives to optimize operational efficiency, reduce friction, and align tactical execution with regional strategy.
- Streamlining material flow, receiving, shipping processes, and carrier management.
- Maintaining high stock accuracy, leading cycle counting programs, and enforcing audit protocols.
- Driving WMS utilization, troubleshooting, optimization, and system-driven workflow compliance.
- Direct the client-wide Training & Onboarding team to build a competent, safety-conscious, and high-performing workforce
- Designing and executing comprehensive orientation and integration programs for all incoming staff.
- Delivering targeted technical and operational training, ensuring strict SWI (Standard Work Instruction)
- Developing and implementing rigorous skill evaluations and competency sign-offs to verify staff readiness before independent deployment.
Travel Requirements:- Ability to travel up to 75% of the
- Must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations.
- Familiarity and ability to comply with TSA security procedures.
- Ability to travel domestically via road, rail and air as required for the role and pursuant to Company travel and expense requirements.
What you need to succeed at GXO:At a minimum, you'll need:
- Bachelor's degree or equivalent related work or military experience
- 7 years of program/project management experience
- Experience in the logistics or supply chain industry
- Strong knowledge of vertical supply chain and supply chain systems
It'd be great if you also have:
- Bachelor's degree or equivalent related work or military experience
- Solid financial acumen
- Licensing facilitator(s) for MHE and specialized functions.
- Demonstrated leadership and interpersonal skills with the capacity to effectively supervise, coach and influence employees
- Excellent verbal and written communication skills; experience presenting clean, organized and thorough information and data appropriate for intended audience
- Strong project management skills and experience
We engineer faster, smarter, leaner supply chains.#LI-CF1
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.
