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Job Details

Skills

Mortgage Servicing
Loss Mitigation
FHA

Summary

We are hiring a Mortgage Servicing Product Analyst for a full-time opportunity in Reston, VA.

We re looking for a highly analytical professional with strong experience in mortgage servicing, loss mitigation, business rule definition, and Agile user story development. This role will work at the intersection of business and technology, helping translate servicing needs into scalable product solutions.

Key requirements

Experience with mortgage servicing operations
Strong understanding of Loss Mitigation
Ability to perform data analysis and querying
Expertise in business rules and functional requirements
Experience writing Agile user stories
Strong collaboration across business and technology teams
Preferred experience with Fannie Mae / Freddie Mac
Knowledge of servicing guidelines across Fannie Mae, Freddie Mac, FHA, VA, and USDA

What you ll do

Analyze and improve current-state mortgage servicing processes
Define and manage business rules supporting servicing operations and compliance
Translate business needs into requirements and user stories
Conduct gap analysis and impact assessments for policy and regulatory changes
Support UAT and validate enhancements against business and compliance needs
Drive continuous product improvement through feedback and performance monitoring

Preferred background

2+ years of experience in mortgage servicing, product analysis, or similar roles
Strong knowledge of servicing systems and platforms
Experience with tools such as Excel, SQL, Tableau, Jira, and Confluence
Familiarity with Agile/Scrum
Experience with platforms like Black Knight MSP, Sagent, or LoanServ is a plus

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: hexaware
Position Id: 9031352
Posted 23 hours ago

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Heera lal Soni

Deputy Manager @ Hexaware Technologies, Inc

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Mortgage Servicing Product Analyst/Business Analsyt

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Heera lal Soni

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