Technical Delivery Manager
The Manager, Product Development & Delivery is a player-coach leadership role that combines hands-on execution with strategic product and technology leadership. Must have 9+ years' experience working Python, .NET, ASP.NET, React, MVC, and microfrontends.This role leads the development and delivery of the OM Innovations platform an integrated suite (Vision, Community, and Resilience) that powers end-to-end supply chain solutions by directly managing engineering and product teams while remaining actively engaged in critical technical and architectural work.
This role is empowered with technical direction, team structure, and program priorities, the role balances detailed execution oversight with a broader strategic perspective. Serving as the bridge between day-to-day delivery and long-term strategy, it enables faster, more informed decisions across architecture, resourcing, and product trade-offs.
Essential Job Functions
- Define and execute an enterprise-wide strategy that aligns QSight s Vision, Resilience, and Community platforms to measurable business outcomes.
- Own the architecture, design, and quality of the OM Innovations platform (Vision, Community, and Resilience), ensuring scalable, reliable, and high-performing software solutions.
- Lead end-to-end execution of product roadmaps and releases, driving cross-functional delivery and ensuring timely delivery of features and enhancements across multiple agile teams.
- Serve as a technical player-coach, leading by example through hands-on involvement in architecture, design, and code reviews while setting high engineering standards.
- Directly manage and coach engineering and product teams, fostering a high-performance culture through mentorship, career development, and strong accountability.
- Oversee teams operating across a diverse technology stack (Python, .NET, ASP.NET, React, MVC, and microfrontends) to deliver integrated, cohesive platform capabilities.
- Partner with Product Management and business stakeholders to translate strategic priorities into execution-ready plans, ensuring alignment between product vision, engineering delivery, and customer value.
- Maintain accountability for platform stability and operational excellence, including production support, site reliability, and incident response.
- Champion best practices in DevOps, CI/CD, and quality engineering to continuously improve system availability, security, and performance.
- Manage technical debt and optimize cloud architecture (e.g., Google Cloud Platform) to balance cost efficiency with long-term scalability and quality.
- Create and maintain architecture documentation, decision records, and implementation of playbooks that drive consistency and accelerate delivery across teams.
- Be hands-on when necessary to prove patterns, unblock delivery, and harden implementations building targeted reference solutions, prototypes, and production improvements in partnership with engineering teams.
- Provide expert consultation during incidents or performance events, working with the appropriate teams to accelerate diagnosis and resolution.
Emental Job Functions
Performs additional duties as directed.
Qualifications
EDUCATION & EXPERIENCE:
- 9+ years of software engineering experience, with 5+ years in technical leadership roles (e.g., managing development teams or leading complex software projects). Track record of delivering enterprise-grade software products or platforms to market is essential. Domain experience in supply chain, healthcare, or SaaS platforms is highly desirable.
- Proven team management experience, including performance coaching and talent development. Strong engineering background adept in modern cloud architectures (microservices, Google Cloud Platform/AWS, CI/CD, DevOps) and software development best practices.
- Product mindset with ability to weigh customer needs and business goals in technical decisions. Excellent communication and cross-functional collaboration skills, with experience aligning technical teams and business stakeholders. Agile methodology expertise and adeptness at managing execution in a fast-paced, evolving environment.
Knowledge Skills & Abilities
- Deep knowledge of modern software architecture patterns, including microservices, microfrontends, and API-driven design
- Strong understanding of full-stack development across technologies such as Python, .NET, ASP.NET, React, and MVC
- Knowledge of cloud-native platforms and infrastructure (e.g., Google Cloud Platform), including scalability, cost optimization, and distributed systems
- Understanding of Agile delivery models, product lifecycle management, and DevOps practices (CI/CD, release management)
- Familiarity with enterprise data ecosystems, system integrations (ERP, supply chain systems), and SaaS delivery models
- Knowledge of healthcare or supply chain domain concepts (e.g., inventory management, contracting workflows, or operational analytics) (valuable but can be framed as preferred if needed)
- Translate business strategy into actionable product and engineering plans
- Drive cross-functional execution, aligning engineering, product, and business stakeholders
- Manage and prioritize competing demands, balancing speed, quality, and cost
- Build and lead high-performing teams through coaching, mentoring, and accountability
- Identify and resolve delivery risks, technical blockers, and operational issues quickly
- Communicate effectively with both technical and non-technical stakeholders, including executives
- High ownership mindset with strong prioritization and decision-making in ambiguous environments.
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