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Customer Accounts Analyst

PTR Global

Riverwoods, Illinois • Today

Easy Apply

Full-time

USD 30.00 - 35.00 per hour

Accounts Receivable Analyst/Associate

Innovatix Technology Partners

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

AML Analyst

Apex Systems

Chicago, Illinois • Today

Easy Apply

Full-time

$30 - $30 per hour

IAM Audit Analyst

Apex Systems

Chicago, Illinois • Today

Easy Apply

Full-time

$60 - $75 per hour

IT General Controls Analyst

Apex Systems

Lisle, Illinois • Today

Easy Apply

Full-time

$60 - $62 per hour

Client Risk Analyst

Eliassen Group

Remote or Almont, Colorado • Today

Contract

CIAM Product Analyst

Pyramid Consulting, Inc.

Remote • Yesterday

Easy Apply

Contract

$58 - $60

PTR Global

Job Details

Skills

Account Management
Onboarding
Risk Management
Collaboration
Sales
Documentation
Analytics
Reporting
Network
Regulatory Compliance
Financial Services
Computational Finance
Payments
Salesforce.com
Teradata
SQL
Snow Flake Schema
Tableau
Research
Communication
Management
Presentations
Google Docs
Forms
Application Development
Conflict Resolution
Problem Solving
Training
AS2

Summary

Job Description:

This candidate will be responsible for onboarding and ongoing support of clients within Operations such as Issuers, Issuer Processors, Program Managers and PIN Debit Networks.
The Issuer Operations Team Senior Account Executive manages the onboarding of their assigned clients, drives ongoing compliance to Network rules, regulations, applicable agreements, and program documents.
Account Executives also provide day-to-day support of their clients through research, response, compliance monitoring, risk mitigation and escalation while also working in collaboration with client's Network and PULSE sales teams on new programs.
This candidate will function as a primary operations contact to their clients and trusted advisor regarding operational challenges impacting acceptance by working with partners, as well as internal business stakeholders, on the identification, investigation and resolution of acceptance and transaction processing issues as well as working to quickly address and resolve partner concerns/challenges.
Additionally, this candidate will work to ensure that client's program documentation and technical specification requirements are fully understood and followed to increase and maintain acceptance and help client's partners better realize their business goals.

Responsibilities:

Seeks opportunities for improvement within the department. Supports department-level analytics and reporting tasks.
Supports local teams to expand services and acceptance footprints. Boards new partners on to network.
Provides day-to-day support for issuers, issuer processors, network-to-network partners and program managers by researching complex situations and supporting the participants on all aspects of operations and managing participant operational relationships.
Supports participants through the release process by managing and coordinating certification, ensures the participants are in compliance with operating rules and regulations, and engages the participants to support key initiatives.

Minimum Qualifications:
At a minimum, here's what client needs from candidates:

H.S. Diploma or GED
2 plus years' experience with Payments, financial services, or related
In lieu of education, 4 plus years' experience with Payments, financial services, or related

Preferred Qualifications:
If we had our say, we'd also look for:

Bachelor's Degree in Business, Technology, Finance, Engineering or related
Experience with electronic payments in the merchant processing card industry
Experience working with Acquirers, Issuers, Processors and Gateways
Experience using Salesforce.com, Teradata, SQL, Snowflake, Tableau and Blueworks
Experience troubleshooting, researching and resolving transaction technical issues
Excellent internal and external client communication and management skills
Strong aptitude for planning, presenting and organization
Ability to understand obligations outlined in program, contract and technical requirement documents
Strong PC competency including Google Workspace, building Google Sites, Google Sheets, Google Docs, and Forms
Advanced SmartSheet application development and support experience is a plus!
Strong problem-solving skills.

Note:

Pay Range: $30- $35

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

#LI-AS2

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ptrtx
Position Id: 179659
Posted 2 hours ago

Company Info

About PTR Global

Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada.

Fitment

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Data Engineer / ETL Developer

Charlotte, North Carolina

•

Today

Position: Google Cloud Platform Data Engineer Location: Charlotte, North Carolina Duration: Contract W2 Only Job Overview: In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Software Engineering. You will contribute to large-scale planning related to Software Engineering deliverables, review and analyze moderately complex challenges, and collaborate with client personnel to meet deliverables while adhering to pol

Easy Apply

Full-time

USD 55.00 - 65.00 per hour

Site Reliability Engineer

Charlotte, North Carolina

•

Today

THIS JOB DESCRIPTION WAS CREATED BY AI, REVIEW BEFORE POSTING Position: Infrastructure Engineer 3 - Contingent Location: Charlotte, North Carolina Duration: Contract Job ID: 179190 Job Overview: In this contingent resource assignment, you will play a key role in supporting Small Business Lending and Deposit platforms, including digital banking applications used across the branch network. The team is currently modernizing applications and migrating workloads to the OpenShift Container Platfo

Easy Apply

Full-time

USD 55.00 - 62.00 per hour

Data Analyst III

San Francisco, California

•

Today

Title: Data Analyst (HR/ Workday/ People Analytics) Location: San Francisco, CA or Seattle, WA (3 days/ week) Duration: 4+ months 179298 Pay rate: $65/hr to $68/hr Job Description: Role Overview: Client is seeking a detail-oriented Data Analyst to support a temporary leave of absence. In this role, candidates will take ownership of complex workbook architectures, managing raw data transfers between platforms, and ensuring core hiring, demand, and onboarding data sets remain fully updated

Easy Apply

Full-time

USD 65.00 - 68.00 per hour

PTR Global

Job Details

Skills

Account Management
Onboarding
Risk Management
Collaboration
Sales
Documentation
Analytics
Reporting
Network
Regulatory Compliance
Financial Services
Computational Finance
Payments
Salesforce.com
Teradata
SQL
Snow Flake Schema
Tableau
Research
Communication
Management
Presentations
Google Docs
Forms
Application Development
Conflict Resolution
Problem Solving
Training
AS2

Summary

Job Description:

This candidate will be responsible for onboarding and ongoing support of clients within Operations such as Issuers, Issuer Processors, Program Managers and PIN Debit Networks.
The Issuer Operations Team Senior Account Executive manages the onboarding of their assigned clients, drives ongoing compliance to Network rules, regulations, applicable agreements, and program documents.
Account Executives also provide day-to-day support of their clients through research, response, compliance monitoring, risk mitigation and escalation while also working in collaboration with client's Network and PULSE sales teams on new programs.
This candidate will function as a primary operations contact to their clients and trusted advisor regarding operational challenges impacting acceptance by working with partners, as well as internal business stakeholders, on the identification, investigation and resolution of acceptance and transaction processing issues as well as working to quickly address and resolve partner concerns/challenges.
Additionally, this candidate will work to ensure that client's program documentation and technical specification requirements are fully understood and followed to increase and maintain acceptance and help client's partners better realize their business goals.

Responsibilities:

Seeks opportunities for improvement within the department. Supports department-level analytics and reporting tasks.
Supports local teams to expand services and acceptance footprints. Boards new partners on to network.
Provides day-to-day support for issuers, issuer processors, network-to-network partners and program managers by researching complex situations and supporting the participants on all aspects of operations and managing participant operational relationships.
Supports participants through the release process by managing and coordinating certification, ensures the participants are in compliance with operating rules and regulations, and engages the participants to support key initiatives.

Minimum Qualifications:
At a minimum, here's what client needs from candidates:

H.S. Diploma or GED
2 plus years' experience with Payments, financial services, or related
In lieu of education, 4 plus years' experience with Payments, financial services, or related

Preferred Qualifications:
If we had our say, we'd also look for:

Bachelor's Degree in Business, Technology, Finance, Engineering or related
Experience with electronic payments in the merchant processing card industry
Experience working with Acquirers, Issuers, Processors and Gateways
Experience using Salesforce.com, Teradata, SQL, Snowflake, Tableau and Blueworks
Experience troubleshooting, researching and resolving transaction technical issues
Excellent internal and external client communication and management skills
Strong aptitude for planning, presenting and organization
Ability to understand obligations outlined in program, contract and technical requirement documents
Strong PC competency including Google Workspace, building Google Sites, Google Sheets, Google Docs, and Forms
Advanced SmartSheet application development and support experience is a plus!
Strong problem-solving skills.

Dice Id: ptrtx
Position Id: 179659
Posted 2 hours ago

Company Info

About PTR Global

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Data Engineer / ETL Developer

Charlotte, North Carolina

•

Today

Easy Apply

Full-time

USD 55.00 - 65.00 per hour

Site Reliability Engineer

Charlotte, North Carolina

•

Today

Easy Apply

Full-time

USD 55.00 - 62.00 per hour

Data Analyst III

San Francisco, California

•

Today

Easy Apply

Full-time

USD 65.00 - 68.00 per hour