An AR (Accounts Receivable) Analyst I is responsible for managing and monitoring company’s receivables, processing payments, researching & analyzing timely & accurate postings and maintaining strong customer relationships to secure revenue and improve cash flow.
Experience:
Minimum 0–1 year of relevant experience (Entry-level with full training provided).
Requirements:
- Remote Based Position
- Clean desk policy
- Must have internet
- Must have camera
Technical Skills:
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Familiarity with ERP & Mainframe systems
- Customer relationship management (CRM) tools
- Data analysis and process improvement techniques
- Basic accounting principles and financial processes
- Strong data entry and organizational skills
Key Responsibilities:
Process Management: Run and monitor unallocated item investigations; Process, verify, and post customer payments to the correct accounts; manage internal & external Payment inquiries.
Customer Support: Understand and fulfill customer needs; Investigate and resolve payment claims to minimize Collections
System & Technology: Use ERP systems, maintain up-to-date processes and apply critical thinking to resolve complicated customer inquiries. Use of technology & process automation is required.
Compliance & Controls: Adhere to SOX, internal audit, and ensure adherence to business controls.
- Enter and post customer payments in the ERP system.
- Reconcile bank deposits and AR reports.
- Investigate and resolve customer payment claims.
- Maintain accurate customer account records.
- Support SOX compliance and internal control checks.
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