Job#: 3038867 Job Description: IT Systems Analyst
Location: Rochester, Minnesota (Remote)
Role Overview
This position supports software programs and modules across multiple clinical and business functions. The role involves providing analysis and support for installed systems, as well as system implementation and integration projects. The analyst will configure, design, develop, or modify applications using vendor tools and validate the data integrity of all changes introduced.
Key Responsibilities
- Resolve customer problems with software and respond to requested improvements and enhancements.
- Research requests to determine scope, size, and impact.
- Work with customers to elicit and validate requirements through various techniques.
- Function as a liaison between clinical, business, and technical areas during the planning process.
- Build credibility and rapport with customers to understand their needs.
- Manage small- to mid-sized projects and contribute to software testing activities.
- Assist in converting enterprise units to a new patient call light system using vendor software for programming.
- Provide on-call support as required.
Required Qualifications
Education: A Bachelor's Degree is required, or an Associate's Degree with two years of experience in business analysis.
Experience:- Experience designing nurse call systems, including device wiring, functionality, programming, and power requirements.
- Knowledge of low-voltage cabling installation practices and terminations.
- Experience troubleshooting programmed systems to assist with bringing an area online.
- Basic networking knowledge and a firm understanding of how a nurse call system operates independently and connected to a network.
- Experience reading design drawings and as-builts to obtain programming information.
- Familiarity with how Rauland systems integrate with hospital systems.
Technical Skills: Proficiency with Microsoft Excel and Access programs.
Preferred Qualifications
- Knowledge of Rauland server architecture is preferred.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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