As a global marketing experience company, Quad?s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We?ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we?re all driven to perform at our best? for ourselves and our clients. At our core, we?re a company that believes we can always create a better way.
We are seeking an IT Identity Administrator to join our Global Infrastructure Services team. This role administers and supports Quad?s identity and access management services and the infrastructure behind them. Responsibilities include SailPoint IdentityIQ, Active Directory and Entra ID, privileged access, certificate and PKI services, external domains, DNS, and identity-related server environments.
Responsibilities
Identity Governance, Access Management & PAM: Support IAM operations using SailPoint IdentityIQ. Administer identity lifecycle processes, access modeling, infrastructure role design, access requests and provisioning, certifications, application integrations..
Active Directory and Entra ID: Administer users and groups across multiple domains. Support enterprise applications, Conditional Access, MFA, account and access troubleshooting, and related directory services.
Identity Infrastructure: Maintain identity-related servers and domain controller infrastructure to support reliability, performance, and security. Complete assigned maintenance and changes in accordance with team procedures.
DNS & External Domain Services: Administer internal and external DNS, domain registrations, and proof of ownership. Manage DNS records, and investigate name-resolution issues.
Scripting and Automation: Read and troubleshoot existing scripts, including those written in unfamiliar languages; develop and maintain scripts, primarily in PowerShell, to automate administrative tasks and information retrieval; and support identity-related automation and changes through Azure Pipelines.
Certificate Administration: Administer internal and external SSL/TLS certificate automation, issuance, renewal, implementation, and issues.
Support and On-Call: Work incidents and requests in the shared support queue, investigate access and identity issues, document resolutions and escalate issues as needed. Participate in a periodic on-call rotation.
Documentation and Collaboration: Maintain clear procedures and technical documentation. Communicate effectively with global teams, application owners, internal partners, and customers.
Required Qualifications
Identity and Access Management: Basic understanding of IAM concepts, including user authentication, authorization, and secure access control principles.
Communication & Teamwork: Clear communication, careful documentation, reliability, and willingness to learn and ask for help when needed.
Preferred Experience
PAM, RBAC, ABAC, access reviews, or infrastructure role design.
We offer for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.
Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging ? a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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