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Skills

Support
Service Desk
tickets
ticketing
customer

Summary

Service Desk

San Antonio, TX Hybrid

Full Time

Key skills

Experience in handling tickets
Ability to prioritize ticket
Excellent communication skills and the role expect to talk to high profile users
Teamwork and collaboration especially when tasks are dependent on multiple teams
Conflict management and handling difficult users
Work under high workload environment
Willingness to be flexible with work schedule when need arises.

Role:

The role is part of the team that review and approves access entitlements across the company.
This team works closely with Information security team, so it is expected candidate understand the Infosec principles in an Enterprise Setup
The ticketing tool is inhouse tool and candidate will be trained on the tool and SOPs once selected
Access Reports and are to be reviewed on daily basis and corrective / confirmative actions are to be taken accordingly
Collaborate with various application teams and Application owners

Thanks & Regards

Nidhi Rawat

Desk:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10200946b
Position Id: 9043268
Posted 8 hours ago

Fitment

Dice Job Match Score™

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Deepak Kumar

Recruiter @ Nityo Infotech Corporation

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Service Desk || San Antonio, TX_ Full Time

Skills

Summary

Dice Job Match Score™

Deepak Kumar

Similar Jobs

Service Desk || San Antonio, TX_ Full Time

Job Details

Skills

Summary

Dice Job Match Score™

Deepak Kumar

Similar Jobs