Service Desk || San Antonio, TX_ Full Time

San Antonio, TX, US • Posted 7 hours ago • Updated 7 hours ago
Full Time
On-site
$40,000 - $45,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Support
  • Service Desk
  • tickets
  • ticketing
  • customer

Summary

Service Desk

San Antonio, TX Hybrid

Full Time

Key skills

  • Experience in handling tickets
  • Ability to prioritize ticket
  • Excellent communication skills and the role expect to talk to high profile users
  • Teamwork and collaboration especially when tasks are dependent on multiple teams
  • Conflict management and handling difficult users
  • Work under high workload environment
  • Willingness to be flexible with work schedule when need arises.

Role:

  • The role is part of the team that review and approves access entitlements across the company.
  • This team works closely with Information security team, so it is expected candidate understand the Infosec principles in an Enterprise Setup
  • The ticketing tool is inhouse tool and candidate will be trained on the tool and SOPs once selected
  • Access Reports and are to be reviewed on daily basis and corrective / confirmative actions are to be taken accordingly
  • Collaborate with various application teams and Application owners

Thanks & Regards

Nidhi Rawat

Desk:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10200946b
  • Position Id: 9043268
  • Posted 7 hours ago
Contact the job poster
DK

Deepak Kumar

Recruiter @ Nityo Infotech Corporation
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