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Telecommunications Project Lead

Global Associates

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

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Remote or Newington, New Hampshire • 7d ago

Easy Apply

Full-time

Depends on Experience

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Remote • Today

Full-time

USD 98,400.00 - 164,000.00 per year

Job Details

Skills

EAGLE
Architectural Design
FOCUS
Videoconferencing
Oracle Linux
Cloud Computing
Roadmaps
System Documentation
Computer Hardware
Codecs
Optimization
Servers
Bridging
Capacity Management
Performance Analysis
Video
Security Controls
Regulatory Compliance
STIG
Problem Management
Tier 3
Root Cause Analysis
Communication
Project Management
IT Management
Training
Mentorship
Collaboration
Cyber Security
Telecommunications
VoIP
Security+
Customer Engagement
Audiovisual
AV
Control Engineering
Digital Signal Processing
Security Clearance
VTC
SIP
H.323
SCCP
Management
Cisco Unified Communications Manager
Cisco
Veritas Cluster Server
Network Engineering
Real-time
QoS
Multicast
Routing
Network
Protocol Analysis
Wireshark
Unified Communications
DoD
EIS
Insurance
Life Insurance

EAGLE
Architectural Design
FOCUS
Videoconferencing
Oracle Linux
Cloud Computing
Roadmaps
System Documentation
Computer Hardware
Codecs
Optimization
Servers
Bridging
Capacity Management
Performance Analysis
Video
Security Controls
Regulatory Compliance
STIG
Problem Management
Tier 3
Root Cause Analysis
Communication
Project Management
IT Management
Training
Mentorship
Collaboration
Cyber Security
Telecommunications
VoIP
Security+
Customer Engagement
Audiovisual
AV
Control Engineering
Digital Signal Processing
Security Clearance
VTC
SIP
H.323
SCCP
Management
Cisco Unified Communications Manager
Cisco
Veritas Cluster Server
Network Engineering
Real-time
QoS
Multicast
Routing
Network
Protocol Analysis
Wireshark
Unified Communications
DoD
EIS
Insurance
Life Insurance

Summary

Eagle Integrated Services (EIS) is seeking a Sr. Telecommunications Engineer.

The Senior Telecommunications Engineering Specialist is a subject matter expert (SME) responsible for the architectural design, engineering, and high-level management of the organization's enterprise unified communications (UC) and collaboration infrastructure. With a deep focus on Video Teleconferencing (VTC), this role leads the planning and implementation of complex communication solutions, ensuring they are secure, scalable, and aligned with mission requirements. The Senior Specialist serves as the final escalation point for the most critical and complex VTC and VoIP issues, provides technical leadership on UC projects, and mentors junior technicians. They are responsible for the health and performance of the entire real-time communication ecosystem, from endpoint devices to the core infrastructure, including gateways, session border controllers, and bridging systems. See section 9.5 on local travel for equipment transportation.

Typical Task List

Unified Communications (UC) Architecture and Design

Design, engineer, and lead the implementation of enterprise-level VTC and VoIP solutions, including the integration of on-premises and cloud-based services.
Develop and maintain the architectural roadmap for the organization's unified communications technologies, evaluating new products and recommending solutions for technology refresh and capability enhancement.
Create and maintain comprehensive system documentation, including detailed network diagrams, call routing plans, and system configuration standards.
Install, configure, and test VTC hardware, including codecs, cameras, microphones, and control systems in conference rooms and other designated facilities.
Integrate VTC systems with associated audio-visual (AV) equipment, such as displays, projectors, and room control panels (e.g., Extron, Crestron, AMX).

Infrastructure Management and Optimization

Manage and administer the core UC infrastructure, including video communication servers, multipoint control units (MCUs)/bridges, session border controllers (SBCs), and gateways.
Perform capacity planning and performance analysis of the UC network to ensure quality of service (QoS) and prevent degradation of voice and video traffic.
Lead the implementation of security controls across the UC environment, ensuring compliance with DoD STIGs and other security mandates.

Advanced Troubleshooting and Problem Management

Serve as the Tier 3 escalation point for resolving complex and persistent issues related to VTC, VoIP, and overall UC system interoperability.
Conduct root cause analysis for major service outages or performance degradation incidents.
Analyze network packet captures and system logs to diagnose complex real-time communication problems.

Project Leadership and Mentorship

Act as the technical lead for major UC projects, such as conference room technology upgrades or the deployment of new collaboration platforms.
Provide expert technical guidance, on-the-job training, and mentorship to junior and journeyman telecommunications specialists.
Collaborate with network and cybersecurity teams to ensure seamless and secure integration of UC systems with the broader IT enterprise.

Experience:

A minimum of seven (7) to ten (10) years of progressive experience in telecommunications and network engineering.

At least five (5) years of this experience must be focused on designing, implementing, and managing enterprise-level VTC and VoIP systems (Ciscobased environments preferred).

Certifications (Baseline):

Must possess a current CompTIA Security+ CE certification (or higher) to meet DoD 8140 requirements for IAT Level II.

Certifications (Computing Environment - Required):

This position requires current industry certifications, including AVIXA CTS, Extron Specialist/Engineer-level certifications, and Biamp Tesira certifications, reflecting proficiency in AV fundamentals, control system design, and professional grade DSP configuration

Security Clearance: Must possess and maintain a SECRET security clearance.

Technical Skills:

Expert-level knowledge of VTC and voice signaling protocols (SIP, H.323, SCCP).
In-depth, hands-on experience managing Cisco Unified Communications Manager (CUCM), Cisco Meeting Server (CMS), and Expressway/VCS.
Strong understanding of network engineering principles as they relate to real-time traffic, including Quality of Service (QoS), multicast, and IP routing.
Proficiency with network and protocol analysis tools (e.g., Wireshark).
Experience securing UC systems in a DoD environment.

EIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10273070
Position Id: c29747b24e3cab926def98c498acf909
Posted 9 hours ago

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San Antonio, Texas

•

Today

Eagle Integrated Services (EIS) is seeking a Journeyman Telecommunications Engineering Specialist. The Journeyman Telecommunications Engineering Specialist is a skilled technical professional responsible for the installation, configuration, and maintenance of the organization's unified communications systems, with a primary focus on Video Teleconferencing (VTC) and Voice over IP (VoIP) technologies. Working under the general guidance of senior engineers, this individual performs hands-on techni

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