Senior Technical Program Manager
Job Title
Senior Technical Program Manager (TPM) Enterprise Programs & Agile Delivery
Job Summary
We are seeking an experienced Senior Technical Program Manager to lead complex, large-scale technical programs that drive strategic business outcomes. This role will be responsible for connecting business unit objectives, portfolio priorities, and program execution while ensuring alignment across cross-functional teams and stakeholders.
The ideal candidate possesses strong technical program management experience, exceptional leadership skills, a deep understanding of software development lifecycles, and the ability to influence across a matrixed organization. You will play a critical role in driving program strategy, execution, risk management, stakeholder communication, and operational excellence.
Key Responsibilities
Program Strategy & Planning
- Own and drive end-to-end program plans, ensuring alignment between business unit objectives, portfolio strategy, and program execution.
- Help teams understand how program initiatives support broader organizational and business goals.
- Prioritize initiatives within the program based on strategic value, business impact, resource capacity, and organizational priorities.
- Translate strategic objectives into actionable roadmaps, milestones, and execution plans.
- Drive alignment among business, product, engineering, and leadership stakeholders.
Program Execution & Delivery
- Lead the planning, execution, tracking, and delivery of complex technical programs across multiple teams.
- Break down large initiatives into manageable workstreams with clear ownership and accountability.
- Establish and maintain program governance structures, operating rhythms, and delivery processes.
- Ensure program execution aligns with Agile principles while meeting business and organizational needs.
- Monitor program progress and proactively address obstacles to successful delivery.
Cross-Functional Leadership
- Lead cross-functional dependency management across multiple teams and organizations.
- Facilitate collaboration among engineering, product management, business stakeholders, and leadership teams.
- Influence stakeholders and teams without direct authority to achieve desired business outcomes.
- Foster alignment and accountability across a matrixed organization.
Risk Management & Decision Support
- Identify program risks, dependencies, assumptions, constraints, and trade-offs.
- Develop and implement comprehensive risk mitigation plans.
- Communicate risks and recommendations to stakeholders in a timely and effective manner.
- Establish decision-making frameworks and guide stakeholders through complex decisions.
- Drive issue resolution and escalation management when necessary.
Communication & Reporting
- Communicate program goals, status, risks, dependencies, and successes to diverse audiences, including senior leadership.
- Develop executive-level reporting, dashboards, status updates, and program reviews.
- Visually communicate program progress, business impact, and key performance indicators.
- Ensure transparency through clear, consistent, and actionable communication.
Data-Driven Program Management
- Use data and analytics to assess program health, progress, and performance.
- Leverage metrics and insights to identify risks, opportunities, and improvement areas.
- Drive informed decision-making through quantitative and qualitative analysis.
- Measure success against defined business objectives and program outcomes.
Required Qualifications
- 8+ years of experience leading and delivering complex, large-scale technical programs within a matrixed organization.
- Proven track record of successfully driving cross-functional initiatives from planning through execution and delivery.
- Strong technical acumen with knowledge of software development approaches, software architecture, and software development lifecycles (SDLC).
- Experience working in Agile environments and applying Agile methodologies to program delivery.
- Demonstrated ability to influence stakeholders across all organizational levels, including senior executives.
- Strong leadership, organizational, problem-solving, and decision-making skills.
- Excellent written, verbal, presentation, and interpersonal communication skills.
- Experience managing program risks, dependencies, stakeholder expectations, and organizational priorities.
- Strong analytical mindset with the ability to use data to drive decision-making and business outcomes.
Preferred Qualifications
- Experience leveraging data analytics to evaluate program performance and support strategic decisions.
- Familiarity with Artificial Intelligence (AI) and Machine Learning (ML) concepts.
- Experience managing enterprise-level programs involving multiple business and technical stakeholders.
- PMP, Agile, Scrum, or equivalent program management certifications.
- Experience developing executive dashboards, program reporting, and performance metrics.
Education
- Bachelor's Degree in Computer Science, Engineering, or a related technical field.
- Equivalent combination of education and relevant technical program management experience will be considered.
Core Competencies
- Technical Program Management
- Strategic Planning
- Program Execution
- Program Delivery
- Portfolio Alignment
- Agile Methodologies
- Cross-Functional Leadership
- Stakeholder Management
- Program Governance
- Risk Management
- Dependency Management
- Executive Communication
- Data-Driven Decision Making
- Organizational Influence
- Technical Leadership
- Strategic Thinking
- Analytics & Reporting
- Business Alignment
- Decision Making
- Change Leadership
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