Hello,
Greetings from Clifyx.
***********************Visa Independent**************
Title: Technical Program Manager with AI
Location: Seattle, WA (Hybrid-Onsite)
12+ Month Contract
We are seeking an experienced Technical Program Manager (TPM) to lead the planning, execution, and successful deployment of complex B2B products and platforms, with a strong focus on AI-enabled solutions. The ideal candidate will possess a blend of technical expertise, program management excellence, and business acumen to drive cross-functional initiatives from concept through launch and adoption.
This role requires expertise in managing large-scale product rollouts, coordinating engineering and business stakeholders, and understanding emerging AI technologies, including Generative AI, Large Language Models (LLMs), AI agents, and enterprise AI platforms.
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Key Responsibilities
Program & Product Rollout Management
· Lead end-to-end delivery of B2B product implementations, launches, and customer rollouts.
· Develop and manage program roadmaps, timelines, dependencies, risks, and release plans.
· Coordinate cross-functional teams including Product Management, Engineering, UX, Data Science, Sales, Customer Success, and Operations.
· Establish rollout strategies, change management plans, and customer onboarding processes.
· Drive program governance, status reporting, issue resolution, and executive communications.
· Ensure successful adoption and value realization for customers.
Stakeholder & Customer Management
· Serve as the primary point of coordination between internal teams and external customers.
· Facilitate executive steering committee meetings and program reviews.
· Manage customer expectations, rollout readiness, and escalation resolution.
· Develop communication plans and executive presentations for leadership.
Delivery Excellence
· Drive Agile delivery practices and release management processes.
· Manage budget, capacity planning, resource allocation, and vendor coordination.
· Identify risks and develop mitigation strategies.
· Ensure compliance with security, privacy, regulatory, and governance requirements.
Demonstrated experience leveraging AI tools to improve personal productivity, program delivery, and decision-making.
Regular use of Generative AI platforms such as Microsoft Copilot, ChatGPT, Claude, Gemini, or equivalent AI assistants for research, content creation, analysis, and workflow automation.
Experience utilizing AI for:
· Creating project plans, status reports, executive presentations, and meeting summaries.
· Generating business requirements, user stories, acceptance criteria, and technical documentation.
· Risk identification, dependency analysis, and decision support.
· Data analysis, reporting, and synthesis of large volumes of information.
· Automating routine project management and operational tasks.
· Strong understanding of AI limitations, responsible AI practices, data privacy, and governance considerations.
· Ability to identify opportunities for embedding AI capabilities into business processes, product offerings, and program delivery models.
· Experience driving AI adoption among teams and promoting AI-powered ways of working.
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Required Qualifications
· Bachelor''s degree in Computer Science, Engineering, Information Systems, Business, or related field.
· 8+ years of experience in Technical Program Management, Product Delivery, or Enterprise Technology Programs.
· Proven experience managing large-scale B2B SaaS or enterprise product rollouts.
· Experience working with software engineering, product management, and customer-facing teams.
· Strong understanding of cloud technologies and modern software development practices.
· Demonstrated ability to lead multiple concurrent programs in a fast-paced environment.
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Preferred Qualifications
· Experience delivering AI-powered, GenAI, or machine learning-enabled products.
· Familiarity with Microsoft Copilot, Azure AI, OpenAI, Anthropic, Google Gemini, or AWS AI services.
· PMP, PgMP, Scrum Master, or SAFe certifications.
· Experience with Jira, Azure DevOps, Confluence, and Product Management tools.
· MBA or advanced degree preferred.
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Key Competencies
· Executive presence and communication skills.
· Strategic thinking and business acumen.
· Strong customer engagement capabilities.
· Ability to bridge technical and non-technical stakeholders.
· Data-driven decision-making.
· Problem-solving and conflict resolution.
· Outstanding organizational and leadership skills.
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Success Metrics
· On-time product rollout and release execution.
· Customer adoption and utilization rates.
· Program budget and schedule adherence.
· AI feature adoption and business impact.
· Customer satisfaction (CSAT/NPS).
· Reduction in deployment and onboarding timelines.
· Achievement of targeted business outcomes and value realization.
Thanks & Best Regards,
Vishal Swami – Clifyx (US IT Recruiter)
Contact Number-
LinkedIn:
Headquarters: South Plainfield, NJ – 07080
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