Job Title : Test Program Manager / QE Transformation Lead
Location: Seattle, WA
Work Arrangement: Onsite – 4 days per week (mandatory)
Employment Type: Contract
Experience Required: 12+ years
Job Description
We are seeking an experienced Test Program Manager / QE Transformation Lead to lead discovery, due diligence, transition, and workforce planning activities for a large-scale healthcare transformation program.
The successful candidate will establish and operationalize a Testing Center of Excellence (TCoE) across Application Development, Application Support, and Enterprise End-to-End Testing. This role requires strong leadership in Quality Engineering transformation, healthcare payer systems, managed services transitions, workforce planning, and enterprise-wide testing governance.
Key Responsibilities
Lead discovery workshops with business, IT, QA, and delivery stakeholders.
Assess existing testing processes, organizational structures, tools, service catalogs, workloads, SLAs, and governance frameworks.
Define the future-state testing operating model, organizational structure, and transformation roadmap.
Identify capability gaps across functional testing, automation testing, performance engineering, and Test Data Management (TDM).
Develop and execute discovery, knowledge transfer (KT), transition, and go-live plans.
Manage shadowing, reverse-shadowing, knowledge transfer, and ownership transition activities.
Lead workforce planning, staffing, hiring, sourcing strategies, and vendor management.
Coordinate transition activities across Application Development, Application Support, and Enterprise Testing teams.
Establish TCoE governance, testing standards, KPIs, metrics, dashboards, and reporting frameworks.
Define Core and Flex team operating models for scalable testing delivery.
Drive enterprise-wide quality governance, release readiness, risk management, and executive reporting.
Promote automation, AI-enabled Quality Engineering, performance engineering, and modern testing practices.
Manage distributed onshore/offshore teams, dependencies, risks, and stakeholder communications.
Required Qualifications
12+ years of experience in Quality Engineering and Software Testing.
5+ years of experience managing large-scale testing programs or QE transformation initiatives.
Proven experience in discovery, due diligence, managed services transitions, and service transition readiness.
Experience establishing, managing, or transforming a Testing Center of Excellence (TCoE).
Strong workforce planning, hiring, vendor management, and global delivery leadership experience.
Experience managing distributed onshore/offshore teams.
Excellent stakeholder management, communication,
