Program Quality Engineering Lead

Role: Program Quality Engineering Lead (W2 ONLY)

Location: Philadelphia, PA

Duration: 11 Months

Job Description:

We are seeking a Program Quality Engineering Lead to support LaborIQ, Aramark’s global workforce management transformation.
This individual will provide program-level leadership for end-to-end testing and quality engineering across our UKG Pro WFM implementation. The role will establish the integrated testing approach and coordinate execution across Aramark business and technical teams, UKG, TestAssure, Payroll, Human Resources, and other delivery partners. Key areas include functional testing, system integration testing, user acceptance testing, payroll validation, data migration, regression testing, defect management, automation, and deployment readiness.
We are looking for a senior quality engineering or test management leader with:
•    8+ years of experience leading complex enterprise testing programs
•    Recent workforce management, time and attendance, or payroll-impacting implementation experience
•    Strong experience with risk-based testing, test automation, defect management, evidence, and executive reporting
•    Experience leading internal teams, business testers, software vendors, and implementation partners
•    Direct UKG Pro WFM or Kronos experience, strongly preferred
•    TestAssure and AI-enabled testing experience, preferred

End-to-End Test Leadership and Governance
• Own the integrated LaborIQ test strategy, master test plan, cycle plans, schedule, resources, entry and exit criteria, and evidence standards.
• Lead program-wide testing governance and assurance across Unit/Configuration Validation, Migration Validation, QA/Functional Testing, SIT, UAT, Payroll Compare, regression, and deployment validation, holding execution teams accountable under the approved RACI.
• Run Test Readiness and Exit Reviews, quality gates, and escalation paths; maintain requirements-to-test-to-defect traceability and an audit-ready evidence package.
UKG Pro WFM and Business-Outcome Validation
• Lead quality assurance for UKG Pro WFM timekeeping, scheduling, accruals, pay rules, workflows, security, reporting, integrations, converted data, and payroll-impacting outputs.
• Ensure risk-based coverage of positive, negative, exception, boundary, persona, payroll-critical, and end-to-end scenarios, including country-specific localization, statutory, and payroll requirements.
TestAssure Partnership, Automation, and AI
• Serve as Aramark’s accountable testing leader for the TestAssure partnership, including onboarding, platform setup, automation priorities, service performance, and deliverables.
• Partner with TestAssure to build and maintain reusable automated assets for functional testing, payroll comparison, retesting, and regression; govern the boundary between automated and manual testing.
• Establish automated-failure triage that separates true defects from script, test-data, environment, or integration issues.
• Apply approved AI-assisted testing techniques with responsible AI controls for privacy, security, human validation, and evidence retention.
Test Data, Environments, and Technical Assurance
• Govern the integrated test-data strategy, including representative personas, synthetic or protected data, payroll-period scenarios, and refresh controls.
• Govern test-environment readiness with technical and vendor teams, including configuration baselines, release controls, access, integrations, and change impacts.
• Ensure separately owned performance, security, device, disaster-recovery, and other nonfunctional testing have defined plans, evidence, and readiness inputs.
Defect, Evidence, Analytics, and Readiness Management
• Own integrated defect management from intake and triage through retesting, closure, deferral, and residual-risk documentation, including the flow of confirmed TestAssure failures into OpenProject.
• Use quality analytics and concise executive reporting to surface coverage gaps, defect trends, payroll variances, automation progress, residual risk, and decisions required.
• Provide the formal testing recommendation into the Operational Readiness Review; designated program and business leadership retain final risk acceptance and deployment authority.
Team, Vendor, and Stakeholder Leadership
• Direct dedicated testing resources and matrixed team members with clear outcomes, decision rights, and accountability.
• Coach testers and subject-matter experts in risk-based test design, evidence quality, defect documentation, TestAssure, automation, and responsible AI.
• Manage vendor and internal dependencies, surface capacity constraints early, and drive recovery plans.

Deepankar Chadha

Recruiter

LinQ Global Group

4478 Route 27, Suite 201
Kingston, NJ 08528-0615

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