job summary:
We are seeking an experienced Windows Systems Administrator to support and maintain core enterprise infrastructure, virtualization platforms, and cloud environments. In this role, you will play a critical part in keeping operational systems secure through patch management, vulnerability remediation, and ticket resolution. You will work within a collaborative infrastructure team supporting multi-region environments and driving project improvements.
location: Telecommute
job type: Contract
salary: $40 - 50 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Manage and resolve incoming ServiceNow tickets related to Windows Server, Exchange Online, and Microsoft 365 queues within SLA guidelines.
- Lead vulnerability remediation and patch management activities for Windows OS, Microsoft Office applications, and core infrastructure.
- Perform root-cause analysis, advanced troubleshooting, and issue resolution across cloud, virtualized, and on-premises systems.
- Execute infrastructure projects including Windows Server OS upgrades, MECM/SCCM migrations, and system configurations.
- Maintain complete technical documentation, Standard Operating Procedures (SOPs), and operational knowledge articles.
qualifications:
5+ years of dedicated Windows Server administration experience in enterprise environments.
Hands-on expertise with Active Directory, Group Policy, and PowerShell scripting.
Strong background in patch management and vulnerability remediation using MECM / SCCM.
Direct operational experience with cloud and virtualization platforms (VMware, Nutanix, Azure, or AWS).
Practical experience managing Exchange Online and Microsoft 365 environments.
PREFERRED QUALIFICATIONS
Background in Citrix environment support and administration.
Familiarity with ServiceNow (SNOW) ticketing, incident, and change management workflows.
Demonstrated experience leading system migrations and OS upgrade projects.
skills:
Active Directory,AWS environments,AWS,Citrix,Cloud,Ticketing System,Azure,Microsoft Office,Exchange Online,Microsoft 365,Windows OS,Windows,multi-platform,Nutanix,patch management,ServiceNow,vulnerability management,vulnerability remediation,MECM,SCCM,VMware,PowerShell Scripting,Windows Server,Windows Server Administration,detail-oriented,troubleshooting,methodical approach,self-starter,Administration,Continuous Improvement,change management procedures,infrastructure,Infrastructure Support,knowledge base,Process Automation,investigation,Standard Operating Procedures
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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