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Title: IT Applications Analyst (Full-Time)
Location: North Houston / Spring Area, TX (On-Site / Hybrid Balance)
Duration: Permanent, Direct-Hire
Target Start: Immediate
Reporting To: Senior IT Manager, Enterprise Applications
No C2C or 3rd Party Vendors
Position Overview
A multi-billion dollar, multinational infrastructure and logistics corporation is seeking an experienced IT Applications Analyst to help the organization maximize the value, reliability, and usability of its enterprise business applications. Working closely with functional leaders, process owners, end-users, internal IT colleagues, and external service providers, the analyst will translate complex business needs into clear functional requirements, practical system solutions, and measurable process improvements.
This position supports the full application lifecycle-from initial discovery and solution design through configuration coordination, testing, deployment, stabilization, ongoing support, and eventual enhancement. The analyst serves as a key liaison among business users, IT teams, and third-party vendors, helping stakeholders evaluate software options, resolve application defects, coordinate functional changes, and adopt consistent processes across a geographically distributed organization.
Key Responsibilities
- Business Analysis & Application Support: Partner with business stakeholders to analyze core processes, clarify requirements, identify operational gaps, and translate needs into practical functional specifications and software solutions.
- Vendor & Vendor Integration Coordination: Coordinate software enhancements, system integrations, configuration changes, reporting needs, and workflow improvements with internal technical teams and tier-one third-party application support providers.
- Testing & Defect Management: Support the planning and execution of functional testing, regression testing, and user acceptance testing (UAT); meticulously document results, manage defects, and verify solutions meet approved requirements.
- Release & Lifecycle Management: Support application releases and deployments by coordinating readiness activities, user communications, training delivery, cutover tasks, and post-implementation stabilization.
- Documentation: Create and maintain high-quality functional specifications, process maps, standard operating procedures (SOPs), job aids, and internal application knowledge bases.
- Continuous Improvement: Monitor recurring application issues and system performance trends, perform root-cause analysis, and work with technical teams to implement sustainable resolutions that automate workflows and reduce manual effort.
- Compliance & Application Security Support: Assist with enterprise application security and access governance activities, including user access reviews, Segregation of Duties (SoD) analyses, emergency elevated access, and mitigating controls.
- Change Control & Audit Readiness: Support strict change-control activities by validating requirements, tracking testing evidence, and maintaining audit-ready documentation to coordinate walkthroughs with internal control owners and external auditors.
Project & Platform Environment
- Multi-entity enterprise applications landscape serving global operational frameworks.
- Dynamic, matrixed corporate IT team structure focusing on application governance, workflow efficiency, and compliance.
- Core Systems Environment: Enterprise ERP System (SAP S/4HANA infrastructure), GRC Access Controls, Enterprise Content/Document Management Systems, Marine/Logistics Fleet Management Systems, and Power BI reporting networks.
Required Qualifications & Competencies
- Education: Bachelor's degree in Management Information Systems (MIS), Computer Science, Business, or a related technical field (or equivalent relevant experience).
- Enterprise Software Experience: Five (5) or more years of hands-on experience supporting large-scale enterprise business applications, ideally within a prominent ERP or SAP environment.
- Compliance & Controls Literacy: Experience or exposure supporting IT General Controls (ITGC), SOX compliance frameworks, internal/external audit requests, or software access governance (GRC) is highly preferred.
- Functional Sourcing Capabilities: Demonstrated business analysis expertise, including structural process mapping, requirements gathering definition, functional documentation drafting, and user validation tracking.
- Structured Problem Solving: Sound analytical judgment and a highly structured approach to technical troubleshooting, root-cause analysis, and priority management.
- Communication Style: Strong cross-functional verbal and written skills, with the ability to confidently present technical tradeoffs and project statuses to both technical developers and non-technical business leaders.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
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