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Workstation / Desktop Support Technician

Information Technology Group

Topeka, Kansas • Today

Easy Apply

Contract

24 - 29

Workstation Support Technician

U.S. Tech Solutions Inc.

Topeka, Kansas • 4d ago

Easy Apply

Contract

$23.19 - $26.63

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Yesterday

Full-time

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Yesterday

Full-time

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Yesterday

Full-time

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Services Technician I

Kforce Technology Staffing

Remote or Orlando, Florida • Today

Contract

$27 - $27 hourly

Desktop Technician

Kforce Technology Staffing

Remote or Phoenix, Arizona • Today

Contract

$17 - $21 hourly

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Yesterday

Part-time

USD 38.00 - 40.00 per hour

Customer Service Representative - Help Desk (Temp)

Maximus, Inc.

Remote • Today

Full-time

USD 21.00 per hour

Senior Engineer, Managed Services

IT Solutions Consulting, Inc.

Remote • Today

Full-time

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona • Today

Easy Apply

Contract

IT Support Specialist II - 073QE

Quartus Engineering Inc

Remote or San Diego, California • Today

Full-time

USD 29.00 - 49.00 per hour

Data Center Technician II

Astreya Partners

Remote or Nevada • Today

Full-time

USD 19.22 - 30.35 per hour

Proton IT Helpdesk

The Reynolds and Reynolds Company

Remote or Jacksonville, Florida • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Proton IT Helpdesk

The Reynolds and Reynolds Company

Remote or Dallas, Texas • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Senior Technician, IT Infrastructure

tax.com

Remote or Hybrid in London, England • Today

Full-time

Proton IT Helpdesk

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Proton IT Helpdesk

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Proton IT Helpdesk

The Reynolds and Reynolds Company

Remote or Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 55,000.00 per year

Job Details

Skills

Workstation support
Desktop support
work independently
flexible
motivated
customer service oriented

Summary

Travel required – will use Company vehicle

Candidate will be working on-site in Topeka, KS. Core hours are Monday through Friday 7a-4p with some flexibility, and opportunities for OT. There may be opportunities for remote work, but primary work will be performed on-site.

The Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organization''''s computer workstations and related equipment. This role is responsible for providing technical assistance to end users, diagnosing and resolving hardware and software issues, and contributing to the overall efficiency of the organization''''s IT environment. The Workstation Support Technician is a key point of contact for troubleshooting and technical support, enabling end users to effectively utilize their workstations and technology tools.

Responsibilities:

Install, configure, and maintain hardware and software components on company devices.
Provide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone).
Diagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges.
Assist in the setup and configuration of new workstations, including user accounts, email, and necessary applications.
Respond to and prioritize support requests based on urgency and impact on business operations.
Troubleshoot network connectivity and printer-related issues.
Maintain accurate records of hardware inventory.
Educate end-users on basic troubleshooting techniques and best practices to minimize technical issues.
Contribute to the development of documentation and guides for common technical procedures.
Maintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system.
Stay current with industry trends and advancements in workstation technology.
Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.

Qualifications:

High school diploma or equivalent; associate or bachelor’s degree in a relevant field preferred.
Proven experience (2 years) as a workstation support technician or in a similar technical support role.
Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment.
Communicate effectively with both technical and non-technical users, providing clear instructions and assistance.
Strong knowledge of operating systems, productivity software, and office applications.
Familiarity with DNS, Active Directory (what it does and how it works), and VPN.
Excellent communication skills, both verbal and written, with a customer-oriented approach.
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
Strong problem-solving skills and the ability to think critically under pressure.
Adept at working independently as well as collaboratively within a team.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
Prior customer service experience including face to face and via phone.
Candidate must have valid state issued driver’s license. If required to travel, they will drive an Company vehicle.
Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand.

Physical Requirements:

The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds.
Comfortable performing tasks that involve bending, kneeling, and reaching in tight spaces.

Work Environment:

Primarily office-based, with on-site visits to different departments and locations.
May require occasional after-hours or weekend support for critical issues or planned system maintenance.
Extensive driving to sites within Evergy service area (in a Company provided vehicle).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: itgllc
Position Id: 9047167
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Houston Graves

Recruiter @ Information Technology Group

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Similar Jobs

Workstation Support Technician

Topeka, Kansas

•

4d ago

Location: Topeka, KS (Onsite) Requirements: Candidate will be working on-site in Wichita, KS. Core hours are Monday through Friday 7a-4p with some flexibility, and opportunities for OT. There may be opportunities for remote work, but primary work will be performed on-site. Responsibilities: Install, configure, and maintain hardware and software components on company devices. Provide timely and effective technical support to end-users through various communication channels (in-person, remote, e

Easy Apply

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$23.19 - $26.63

Workstation Support Technician

Hybrid in Wichita, Kansas

•

Today

Travel required will use Company vehicle Candidate will be working on-site in Wichita, KS. Core hours are Monday through Friday 7a-4p with some flexibility, and opportunities for OT. There may be opportunities for remote work, but primary work will be performed on-site. The Workstation Support Technician plays a vital role in ensuring the smooth operation and maintenance of an organizations computer workstations and related equipment. This role is responsible for providing technical assistance

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Workstation Support Technician

Wichita, Kansas

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Today

Strategic Staffing Solutions is currently looking for a Workstation Support Technician, a W2 contract opportunity! Candidates should be willing to work on our W2 ONLY. No C2C!! Workstation Support Technician Role Type: W2 only, no C2C, no 1099 Duration: 12-month contract Location: Wichita, KS. The candidate must have a valid state-issued driver s license. If required to travel, they will drive the company vehicle. The candidate will be working on-site in Wichita, KS. Core hours are Monday thr

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IT Onsite Technician

Illinois

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills 2+ years of experience as a Desktop TechnicianTechnical certifications such as A+ or Network+ are preferredFamiliarity with Windows OS, Mac OS, and various software applicationsKnowledge of TCP/IP and networking protocolsExcellent communication and customer service skillsAbility to work independently and as part of a teamFlexibility to work outside of normal business hours, as ne

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USD 48,000.00 - 55,000.00 per year

Job Details

Skills

Workstation support
Desktop support
work independently
flexible
motivated
customer service oriented

Summary

Travel required – will use Company vehicle

Responsibilities:

Install, configure, and maintain hardware and software components on company devices.
Provide timely and effective technical support to end-users through various communication channels (in-person, remote, email, phone).
Diagnose and resolve hardware and software problems, ranging from basic issues to complex technical challenges.
Assist in the setup and configuration of new workstations, including user accounts, email, and necessary applications.
Respond to and prioritize support requests based on urgency and impact on business operations.
Troubleshoot network connectivity and printer-related issues.
Maintain accurate records of hardware inventory.
Educate end-users on basic troubleshooting techniques and best practices to minimize technical issues.
Contribute to the development of documentation and guides for common technical procedures.
Maintain accurate records of user-reported issues, troubleshooting steps taken, and problem resolution outcomes in a ticket tracking system.
Stay current with industry trends and advancements in workstation technology.
Other competencies as required by specific assignments may include knowledge of audio-visual systems, ruggedized laptops, virus kiosks and other equipment.

Qualifications:

High school diploma or equivalent; associate or bachelor’s degree in a relevant field preferred.
Proven experience (2 years) as a workstation support technician or in a similar technical support role.
Proficiency in diagnosing and resolving hardware, software, and network issues in a Windows environment.
Communicate effectively with both technical and non-technical users, providing clear instructions and assistance.
Strong knowledge of operating systems, productivity software, and office applications.
Familiarity with DNS, Active Directory (what it does and how it works), and VPN.
Excellent communication skills, both verbal and written, with a customer-oriented approach.
Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
Strong problem-solving skills and the ability to think critically under pressure.
Adept at working independently as well as collaboratively within a team.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
Prior customer service experience including face to face and via phone.
Candidate must have valid state issued driver’s license. If required to travel, they will drive an Company vehicle.
Soft skills will be considered as well as technical capabilities. Soft skills will include someone that fits in with the team, who can work with customers and breakdown complex concepts for users to understand.

Physical Requirements:

The ability to lift and carry computer equipment and peripherals weighing up to 70 pounds.
Comfortable performing tasks that involve bending, kneeling, and reaching in tight spaces.

Work Environment:

Primarily office-based, with on-site visits to different departments and locations.
May require occasional after-hours or weekend support for critical issues or planned system maintenance.
Extensive driving to sites within Evergy service area (in a Company provided vehicle).

Dice Id: itgllc
Position Id: 9047167
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Houston Graves

Recruiter @ Information Technology Group

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Workstation Support Technician

Topeka, Kansas

•

4d ago

Easy Apply

Contract

$23.19 - $26.63

Workstation Support Technician

Hybrid in Wichita, Kansas

•

Today

Easy Apply

Contract

24 - 29

Workstation Support Technician

Wichita, Kansas

•

Today

Easy Apply

Contract

USD0 - USD0

IT Onsite Technician

Illinois

•

Today

Full-time

USD 48,000.00 - 55,000.00 per year