job summary:
N/A
location: Torrance, California
job type: Permanent
salary: $130 - 140 per year
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Platform Administration
- Administer and maintain SAP BusinessObjects BI Platform environments Development QA Production
- Manage Central Management Console CMC Central Management Server CMS and associated BI services
- Perform user group role and security administration
- Monitor system health performance and capacity utilization
- Manage server configurations service scheduling and report distribution
- Platform Upgrade Installation Configuration
- Plan execute and support SAP BusinessObjects platform upgrades migrations and patch installations
- Install and configure SAP BusinessObjects BI Platform components and client tools
- Perform system backup recovery and disaster recovery activities
- Configure SSO authentication methods AD LDAP and security settings
- Validate system functionality and conduct postupgrade testing
- Prepare upgrade documentation implementation plans and rollback procedures
L1L2 Production Support
- Provide Level 1 and Level 2 support for incidents service requests and problem management activities
- Troubleshoot platform issues related to CMS Web Intelligence Crystal Reports Adaptive Processing Servers and scheduling services
- Analyze logs identify root causes and implement corrective actions
- Monitor scheduled jobs and resolve failures within defined SLAs
- Coordinate with SAP support teams infrastructure teams and business stakeholders for issue resolution
- Participate in oncall and production support rotations when required
- Monitoring Maintenance
- Perform regular health checks and system audits
- Apply SAP patches hotfixes and maintenance packs
- Ensure adherence to security compliance and operational standards
- Maintain technical documentation SOPs and knowledge base articles
qualifications:
5 years of experience in SAP BusinessObjects Administration
Handson experience with SAP BusinessObjects BI 4x platform administration
Strong knowledge of installation configuration upgrades and migrations
Experience managing CMS FRS Web Intelligence Crystal Reports and Information Design Tool IDT
Knowledge of Windows server administration
Experience with Active Directory LDAP and SSO integration
Strong troubleshooting and incident management skills
Familiarity with ITIL processes and ServiceNow ticketing system
skills:
Active Directory LDAP,backup recovery,Crystal Reports,Dimensional Data,disaster recovery,LDAP,security settings,Analyze logs,Management Console,monitoring tools,Servers,SAP support,SAP,SQL,SAP BusinessObjects,BusinessObjects,SAP Business Objects,automation scripting,ServiceNow ticketing,server configurations,Installation Configuration,Web Intelligence,Adaptive,Attention to detail,communication,Coordinate,Troubleshoot,issue resolution,Problem solving and analytical thinking,Administration,Install,audits,BI Platform,capacity utilization,CMS,corrective actions,health checks,problem management,incident management,Information Design,ITIL processes,infrastructure,installations,knowledge base,Maintenance,Modeling,Production Support,production support environment,QA,security,scheduling,security administration,stakeholder management,technical documentation,Level 2 support,testing,documentation skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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