Join our TeamAbout this opportunity:- Job Location: Council Bluffs, Iowa
- Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT orfor this position.
Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments. This role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who are ready to work independently on standard deployment and operational tasks. As a Data Center Technician, you will execute rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support while ensuring work is performed safely, accurately, and in accordance with Ericsson and customer standards.
What you will do- Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
- Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
- Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
- Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
- Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn-up procedures.
- Perform moves, adds, changes, disconnects (MACD activities), and standard field-replaceable unit (FRU) replacements following approved procedures.
- Maintain accurate installation records, test results, inventory updates, and as-built documentation.
- Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.
The skills you bring- High school diploma, technical certification, vocational training, or equivalent experience required.
- 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
- Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
- Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
- Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
- Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
- Strong attention to detail, organizational skills, and commitment to quality and safety.
- Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.
Physical requirements- Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment may be required.
- Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
- Ability to lift and move equipment up to 50 lbs.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Iowa Remote (Country/ City)
Job details: Field Services
Compensation and Benefits at EricssonAt Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your PayThe salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your HealthEricsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial SecurityWe invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your TimeYour work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional BenefitsEricsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
