Title: Network Implementation Engineer
Department: Managed Services - Operations
Location: Urbandale, IA
Job Summary:
IP Pathways is experiencing explosive company growth! In fact, we've doubled in size over the last couple of years and we'd like to consider you for a position on our growing team! The Network Implementation Engineer will be part of the IP Pathways engineering team and will participate in IP Pathways training and other company activities. This position must also provide a high level of professionalism and must possess excellent soft skills in addition to technical skills.
About the Role
IP Pathways is seeking a Network Implementation Engineer to join our Managed Services - Operations Team.
This team is responsible for implementing, onboarding, and migrating clients into IP Pathways' managed and cloud service platforms - including cloud, disaster recovery, backup, and managed infrastructure offerings. Beyond initial deployment, the team provides the ongoing operational care and administration of these environments, ensuring they remain secure, reliable, and high-performing through continuous monitoring, management, and maintenance.
As a member of the team, you'll play a key role by:
- Leading implementation, onboarding, and migration projects across hybrid and cloud environments.
- Taking ownership of the ongoing monitoring, management, and administration of client systems and services.
- Identifying opportunities to automate, orchestrate, and optimize operational processes for greater efficiency and reliability.
If you enjoy solving tough problems, streamlining technical processes, and building resilient networks that support clients' long-term success, this is the perfect opportunity for you.
Responsibilities
- Participate as a network engineering resource as part of a project team, implementing solutions according to defined project timelines.
- Configure, implement, and manage network infrastructure devices and related applications within client on-premise and cloud environments.
- Provide written updates and summaries of project tasks completed, issues that arise, and progress of ongoing tasks.
- Assist in the implementation of system-related solutions by providing connectivity of systems through networking solutions and configurations.
- Perform site surveys to assess and validate client environments and/or effectiveness of implemented solutions.
- Support the onboarding and management of client infrastructure across hybrid and cloud environments.
- Assist in the onboarding and migration of clients into IP Pathways' AdaptiveCloud Cloud Infrastructure platform.
- Develop and improve automation, orchestration, and monitoring processes to increase operational efficiency.
- Document processes and contribute to process improvement initiatives to ensure high-quality service delivery.
- Collaborate with cross-functional teams on implementation projects.
- Assist in the troubleshooting and resolution of network issues for customer environments.
- Mentor and provide technical guidance to fellow engineers.
Required Skills & Experience
- Associate's degree or relevant certifications (such as CCNA) preferred, or equivalent work experience.
- Minimum 3+ years of experience in network administration and engineering.
- Experience with the following technologies is favored:
- Wireless Technologies: Aruba, Meraki, Mikrotik
- Routing/Switching: Cisco, Arista, Aruba, Meraki, Mikrotik
- Firewalls: Cisco, Meraki, Palo Alto, FortiGate
- Familiarity with the following technologies is a plus:
- Protocols: OSPF, EIGRP, BGP, Fibre Channel Zoning
- Load Balancers: Kemp, F5, Peplink
- Other Technologies: Cisco ISE, Aruba ClearPass, Cisco phone (CUCM)
- Excellent communication, documentation, and customer service skills.
- Exceptional multitasking prowess maintaining quality.
- A proactive, solution-oriented mindset with strong attention to detail.
- Team-oriented disposition.
- Familiarity with ticketing systems, remote monitoring tools, and managed service delivery environments.
- Proficiency in 1-2 scripting languages, such as PowerShell or Python, is a huge plus.
Physical Abilities Required:
- Ability to rack network infrastructure equipment and other datacenter equipment, as needed.
- Ability to work on your feet or at a desk for extended periods of time, as needed.
Why IP Pathways?
IP Pathways is an expert provider of hybrid IT solutions for small, medium and enterprise companies by delivering world-class engineering services supported by high-touch customer service. Here are just some of the great reasons to work at IP Pathways:
- Competitive benefits: Lucrative healthcare benefits and 401k with company match.
- Work/life balance: IP Pathways believes in enabling families to be families. We
proudly offer flexible and accommodating work schedules to meet your family's
needs and obligations. - Ongoing training: Looking for a company who will consistently invest in developing
your skills? IP Pathways will help you continue your educational pursuits and
provide opportunities to become certified in some of the most sought-after technologies.
Next Steps
If you are looking for a challenge and want to join a culture of technical excellence and customer dedication, apply online today.
Sponsorship/Relocation
Applicants must be authorized to work in the United States on a full-time basis. Sponsorship for employment visa status and relocation reimbursement are not offered for this position.
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