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Dispatch Coordinator

Computer Enterprises, Inc.

Ohio • Today

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Microsoft Excel

Summary

Dispatch Coordinator

Job at a Glance: Project Coordinator who ensures day-of-job service events run smoothly by confirming technician readiness before dispatch, supporting technicians in real time, and coordinating communications between field teams, customers, and internal stakeholders. Tracks milestones and progress, ensuring all deliverables and documentation are completed, approved, and uploaded within 24 hours of project closeout.

Work Location: West Chester, OH 45069
Shift: 9:30am to 6pm EST
Pay Rate: $27/hr W2 + optional benefits (Medical, Dental, Vision, and 401k)
Duration of Contract: Long term contract with extension/conversion possibility

Responsibilities:

Conduct pre-dispatch readiness reviews and confirmation calls with assigned field technicians to verify arrival times, scope understanding, required materials, access requirements, and technical preparedness.
Provide real-time operational and technical support to field technicians throughout the installation or service event.
Monitor technician progress against established project milestones and implementation timelines.
Track project status throughout the service event and provide hourly progress updates within designated Comcast systems including but not limited to Smartsheet, ILEX, and any successor platforms designated by Comcast Business.
Validate completion of required deliverables and ensure all documentation, test results, photographs, and supporting records are approved and uploaded to customer and Comcast Business portals within twenty-four (24) hours of project completion.
Serve as the primary point of contact for day-of-job communications between field personnel, management, customers, and project teams.

Required Skills:

Project coordination experience, ideally managing field service projects.

#INDGEN #ZR

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ceiam
Position Id: 33073
Posted 6 days ago

Fitment

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Contact the job poster

Ryan Gold

National Recruiting Lead @ Computer Enterprises, Inc.

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Job Details

Skills

Microsoft Excel

Summary

Conduct pre-dispatch readiness reviews and confirmation calls with assigned field technicians to verify arrival times, scope understanding, required materials, access requirements, and technical preparedness.
Provide real-time operational and technical support to field technicians throughout the installation or service event.
Monitor technician progress against established project milestones and implementation timelines.
Track project status throughout the service event and provide hourly progress updates within designated Comcast systems including but not limited to Smartsheet, ILEX, and any successor platforms designated by Comcast Business.
Validate completion of required deliverables and ensure all documentation, test results, photographs, and supporting records are approved and uploaded to customer and Comcast Business portals within twenty-four (24) hours of project completion.
Serve as the primary point of contact for day-of-job communications between field personnel, management, customers, and project teams.

Required Skills:

Project coordination experience, ideally managing field service projects.

#INDGEN #ZR

Dice Id: ceiam
Position Id: 33073
Posted 6 days ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Ryan Gold

National Recruiting Lead @ Computer Enterprises, Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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