Job#: 3056916 Job Description: Field Install Technician
Location: West Palm Beach, Florida (On-site)
Role Overview
Our organization is seeking a technician to perform residential security system installations and programming within the local area. This position involves direct interaction with residential and small business customers to deploy low voltage equipment, run remote operational tests, and provide product education. Qualified candidates must demonstrate strong technical aptitude and a commitment to high-quality customer service.
Key Responsibilities
- Perform low voltage equipment installations, add-ons, conversions, radio replacements, and wire pulling for residential and small business customers.
- Conduct remote tests to verify proper equipment operation and system connectivity.
- Interact with customers daily, providing professional education on system services and equipment functionality.
- Manage and track inventory and job progress using smartphones, laptops, or tablets.
- Identify opportunities to suggest and integrate additional security products and services to meet customer needs.
Required Qualifications
Education: High school diploma or equivalent is required.
Experience: Practical experience with low voltage systems, burglar alarm systems, and Closed-Circuit Television (CCTV) setups. Experience working with CAT 5 and CAT 6 cabling is necessary.
Technical Skills: Proficiency in utilizing basic hand tools including screwdrivers, pliers, wire cutters, multi-meters, and drills. Candidates must possess a current, valid State Driver's License, maintain reliable transportation suitable for equipment transport, and own a 6-to-8-foot ladder or collapsible equivalent.
Preferred Qualifications
- Technical background in networking and general hardware troubleshooting.
- Prior experience with smart home device installation and configuration.
- Strong organizational skills with a history of accurate inventory tracking.
- Previous experience in customer service or technology sales.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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