Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Job SummaryWe are looking for an Associate Information Systems Engineer to join our Information Technology team and help support the systems, tools, and platforms that enable employees to work effectively. In this role, you will work alongside experienced engineers to maintain business applications, troubleshoot technical issues, improve system reliability, and support technology initiatives that enhance the employee experience.
As an Associate Information Systems Engineer, you will gain hands-on experience with enterprise applications, cloud-based solutions, automation, and system integration. We value curiosity, continuous learning, collaboration, and a customer-focused mindset. You will have the opportunity to contribute to meaningful projects while developing your technical and professional skills in a supportive environment.
Primary Responsibilities- Support the administration, maintenance, and monitoring of business systems and enterprise applications.
- Troubleshoot technical issues, investigate root causes, and assist with problem resolution.
- Assist with system configurations, upgrades, testing, and implementation activities.
- Collaborate with engineering, security, and business teams to deliver reliable technology solutions.
- Create and maintain technical documentation, knowledge articles, and operational procedures.
- Contribute to process improvement initiatives through automation and workflow optimization.
- Help ensure systems meet security, compliance, and operational standards.
- Participate in incident response and support activities to maintain system availability and performance.
- Assist with user onboarding, access management, and application support tasks.
- Learn and apply software development, systems engineering, and agile planning practices where appropriate.
Required Qualifications- Bachelor's degree in Information Systems, Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- Up to 2 years of experience supporting information systems, software applications, or technology platforms through internships, academic projects, or professional roles.
- Foundational knowledge of information systems, software development, cloud technologies, or system administration.
- Strong analytical and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to collaborate with cross-functional teams and manage multiple priorities.
- Desire to learn new technologies and continuously improve technical skills.
Preferred Qualifications- Experience with business applications, cloud platforms, or enterprise software solutions.
- Basic knowledge of scripting, automation, or application programming concepts.
- Familiarity with software development lifecycle practices and agile planning methodologies.
- Experience using collaboration and project management tools.
- Relevant technical certifications or coursework related to information systems or software engineering.
Company Overview:UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
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UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview ProcessFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email
The pay range for this position is $56,800 to $81,650. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at
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