Search Jobs | Dice.com

1 results (1 new)

Group by company

Tech Lead- Masterworks

Tech Mahindra (Americas) Inc.

Wilmington, Delaware • Today

Easy Apply

Full-time

110,000 - 120,000

Job Details

Skills

Masterworks

Summary

Primary Skillset Required:

• Knowledge of Aurigo Masterworks, .Net and SQL

• Experience in Level 2 (L2) application support, including incident analysis, troubleshooting, issue resolution, and user support

• Proficiency in ServiceNow for incident, request, and ticket lifecycle management, including tracking, prioritization, and status updates

• Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams) for reporting, documentation, communication, and data analysis

• Encompasses all Amtrak business areas with a particular focus on the capital portfolio

• Ability to coordinate effectively with business users, support teams, and vendors to resolve operational and application-related issues

• Strong analytical, problem-solving, and communication skills with a customer-focused approach

• Experience in managing multiple support activities and ensuring timely resolution within defined service levels

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117699
Position Id: Primary Skillset Required: • Knowledge of Aurigo Masterworks, .Net and SQL • Experience in Level 2 (L2) application support, including incident analysis, troubleshooting, issue resolution, and user support • Proficiency in ServiceNow for incident, request, and ticket lifecycle management, including tracking, prioritization, and status updates • Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams) for reporting, documentation, communication, and data analysis • Encompasses all Amtrak business areas with a particular focus on the capital portfolio • Ability to coordinate effectively with business users, support teams, and vendors to resolve operational and application-related issues • Strong analytical, problem-solving, and communication skills with a customer-focused approach • Experience in managing multiple support activities and ensuring timely resolution within defined service levels
Posted 4 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Vijay Bhaskar

Recruiter @ Tech Mahindra (Americas) Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Service Desk Agent

No location provided

•

Today

Overview JOB TITLE: Service Desk Agent CAYUSE COMPANY: Cayuse Civil Services, LLC LOCATION Remote SALARY: $15.00-$16.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt TRAVEL No RELOCATION No The Work The Service Desk Agent delivers customer service solutions in adherence to service level agreements, ensuring alignment with company and project quality and performance standards. This role involves providing timely, dependable, and precise information to customers while fostering clear and effective co

Full-time

USD 15.00 - 16.00 per hour

ServiceNow Developer

Remote

•

14d ago

The ServiceNow Developer is a member of a development team that is responsible for using their technical knowledge and expertise to support a live implementation of ServiceNow, in support of an enterprise-level (10,000+) user base. Experience should include configuration of ServiceNow applications: Change Management, Configuration Management, CMDB Management and Maintenance, Discovery, Incident Management, Problem Management, Request Fulfillment, Asset Management, Service Catalog, and Service Po

Easy Apply

Full-time

Depends on Experience

ServiceNow Consultant

Remote

•

6d ago

Employment Type: W2 Only CodeForce 360 is hiring experienced ServiceNow professional. Qualifications: Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, CSM, HRSD, GRC/IRM, SecOps, SPM, or Discovery. Strong experience in ServiceNow development, administration, implementation, or consulting. Hands-on knowledge of integrations, workflows, Flow Designer, scripting, and platform configuration. ServiceNow certifications are preferred. Strong communication, problem-solving, and

Easy Apply

Full-time, Third Party

$60 - $80

Business Systems Analyst

Michigan

•

Today

Job Title: Business Systems Analyst - Infrastructure Services Location: Oakland County, Michigan Work Arrangement: Hybrid - Minimum 2 days onsite per week Duration: Long-Term Contract Job Summary We are seeking an experienced Business Systems Analyst (BSA) to support IT infrastructure projects and business process improvements across networking, server infrastructure, workstation services, Microsoft 365, telecommunications, and IT service operations. The ideal candidate will have hands-on exp

Easy Apply

Full-time, Part-time, Contract, Third Party

Job Details

Skills

Masterworks

Summary

Primary Skillset Required:

• Knowledge of Aurigo Masterworks, .Net and SQL

• Experience in Level 2 (L2) application support, including incident analysis, troubleshooting, issue resolution, and user support

• Proficiency in ServiceNow for incident, request, and ticket lifecycle management, including tracking, prioritization, and status updates

• Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams) for reporting, documentation, communication, and data analysis

• Encompasses all Amtrak business areas with a particular focus on the capital portfolio

• Ability to coordinate effectively with business users, support teams, and vendors to resolve operational and application-related issues

• Strong analytical, problem-solving, and communication skills with a customer-focused approach

• Experience in managing multiple support activities and ensuring timely resolution within defined service levels

Dice Id: 10117699
Position Id: Primary Skillset Required: • Knowledge of Aurigo Masterworks, .Net and SQL • Experience in Level 2 (L2) application support, including incident analysis, troubleshooting, issue resolution, and user support • Proficiency in ServiceNow for incident, request, and ticket lifecycle management, including tracking, prioritization, and status updates • Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Teams) for reporting, documentation, communication, and data analysis • Encompasses all Amtrak business areas with a particular focus on the capital portfolio • Ability to coordinate effectively with business users, support teams, and vendors to resolve operational and application-related issues • Strong analytical, problem-solving, and communication skills with a customer-focused approach • Experience in managing multiple support activities and ensuring timely resolution within defined service levels
Posted 4 hours ago

Fitment